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unusable on Surface Pro 3 i7

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13 comments

  • Peter Hugger
    Ouch! I was thinking about giving myself the v10 upgrade for Christmas.... (c8
    I currently run C1 v9 on a custom built Windows 10 PC and a Surface Pro 3 i7.
    I've seen other threads where the Graphics Card Driver was the culprit (Intel HD5000 on the SP3).
    What version of Win10 are you running? I've had problems with Insider Builds taking a while to gain support from C1 (v9).
    I'd hate to take a step out into the unknown and run into a show stopper.

    Did you open a ticket? Have you had any response or figured out a solution?



    Bah Humbug....
    PCH
    0
  • SFA
    [quote="Peter71" wrote:
    Ouch! I was thinking about giving myself the v10 upgrade for Christmas.... (c8
    I currently run C1 v9 on a custom built Windows 10 PC and a Surface Pro 3 i7.
    I've seen other threads where the Graphics Card Driver was the culprit (Intel HD5000 on the SP3).
    What version of Win10 are you running? I've had problems with Insider Builds taking a while to gain support from C1 (v9).
    I'd hate to take a step out into the unknown and run into a show stopper.

    Did you open a ticket? Have you had any response or figured out a solution?



    Bah Humbug....
    PCH



    Why not download V10 and take advantage of the free 30 day trial period?

    Is there a need to run insider builds of Windows V10?


    Grant
    0
  • Peter Hugger
    [quote="SFA" wrote:
    Why not download V10 and take advantage of the free 30 day trial period?

    I have other things to do with my time. I have a perfectly working v9 on my PC and Tablet.
    Problems are being reported - like in the original post. Why bother on the off chance it may work?

    [quote="SFA" wrote:
    Is there a need to run insider builds of Windows V10?

    Yes, please don't start.

    Test new buggy C1 software - GODD
    Test new buggy Win10 software - BAD

    I actually expect v10 to not have issues with the Insiders Build. They seem to have gotten past the deprecated runtime libraries with v9.


    Best regards,
    PCH
    0
  • SFA
    [quote="Peter71" wrote:
    [quote="SFA" wrote:
    Why not download V10 and take advantage of the free 30 day trial period?

    I have other things to do with my time. I have a perfectly working v9 on my PC and Tablet.
    Problems are being reported - like in the original post. Why bother on the off chance it may work?





    Well, really only because using just a few minutes of your time you would be able to satisfy your curiosity using your setup and knowledge about whether or not to give yourself a Christmas present.


    Grant
    0
  • Peter Hugger
    If my tablet runs as slow as the original poster's does and I can't figure out why, I have several several choices.

    Leave it installed and unusable with the hope that it may be fixed eventually
    or
    Roll back to version 9 and hopefully not lose any presets or other data

    I simply prefer to wait and see how this issue works out. Hopefully someone from C1 can test this and report back.
    It's much easier to criticize a person's choices than it is to address the problem with the product.



    Best regards,
    PCH
    0
  • SFA
    [quote="Peter71" wrote:
    If my tablet runs as slow as the original poster's does and I can't figure out why, I have several several choices.

    Leave it installed and unusable with the hope that it may be fixed eventually
    or
    Roll back to version 9 and hopefully not lose any presets or other data

    I simply prefer to wait and see how this issue works out. Hopefully someone from C1 can test this and report back.
    It's much easier to criticize a person's choices than it is to address the problem with the product.



    Best regards,
    PCH


    No need to roll back Peter, if you install alongside.
    0
  • NNN636172888557645955
    Hi guys. It appears that the problem for me lies mostly with Metadata set to sync always. When I can be it to read or none the performance improved dramatically. As I mentioned, I am a brand new C1 user (still evaluating the trial), so I can't speak to if this is a new issue on v10 or if it was the same in v9.

    With the metadata syncing turned off the performance is satisfactory.
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  • Permanently deleted user
    I use C 1 10 on a Surface Pro 3 similar spec when travelling without problems.
    0
  • Rodast
    [quote="rafikiphoto" wrote:
    I use C 1 10 on a Surface Pro 3 similar spec when travelling without problems.

    me too.
    0
  • Peter Hugger
    Thanks for the replies and confirmation.
    Hopefully Santa will bring me a copy.... (c8


    Best regards,
    PCH
    0
  • NNN634813525021673065
    Hey, I am using it on a Wacom 16" i7. Capture 10 runs fine. What you probably have overlooked is that it takes a while for capture one to render the previews. After this is done all should be much faster.
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  • NN635147924131417772UL
    I have the same problem. Several seconds to wait as soon as I hit something in CO10 with my pro 3 surface.

    Sincerely, it is unusable while versions 8 and 9 worked very well. Unfortunately I can not go back because the whole catalog is in version 10.

    Yet to work I have to go fast. The customer is in front of me and he sees how I look like a fool with a program that does not work 😊 My shoot tonight will be under LR. But I like CO and I would like to find a solution!
    0
  • SFA
    [quote="NN635147924131417772UL" wrote:
    I have the same problem. Several seconds to wait as soon as I hit something in CO10 with my pro 3 surface.

    Sincerely, it is unusable while versions 8 and 9 worked very well. Unfortunately I can not go back because the whole catalog is in version 10.

    Yet to work I have to go fast. The customer is in front of me and he sees how I look like a fool with a program that does not work 😊 My shoot tonight will be under LR. But I like CO and I would like to find a solution!


    FIrstly have you made sure that the XMP Sync facility is turned off?

    Secondly there is no need to shoot straight into a catalogue.

    Thirdly if you updates your catalogue to V10 C1 will have made a copy of it as it was in V9.

    If you have not deleted that copy you should be able to go back to it - although obviously it will only contain your work up to that time. Maybe not ideal if you are running a managed catalogue.

    However if you are shooting a session with the client present I cannot think of a better approach than working with a C1 Session anyway.

    Grant
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