RAW vs DNG support for new camera ...
The request for C1 support of RAW files or lenses from new camera model XYZ are quite numerous.
The reply from CaptureOne is always the same and of course ok:
However this whole discussion in forum makes me concerned and I have two questions:
Is there any way for PhaseOne to publish a roadmap for camera support in future C1 updates? That would be a big help to convince existing and potential new customers. Currently you write a ticket and have to wait, wait, wait, ...
Is there no way to support at least all DNG files? This would be a workaround until full support of specific RAW.
Regarding DNG support I do not ask for full and highest quality support in C1 (including all camera specific settings and lenses), but at least an acceptable rendering should be possible. C1 is the only Photo Software I know, which is not able to display DNG files from e.g. Pentax K-30 without strong color deviation. Why does only C1 has such problems? All other free, low and mid cost RAW editors are able to display K-30 DNGs without major problems. And these other tools are partly quite outdated or based on dcraw (which is not automatically updated in most tools).
The reply from CaptureOne is always the same and of course ok:
- Please create official support ticket
- PhaseOne has effort to implement camera support (manufacturer and model specific!)
- PhaseOne spends much more effort for good camera support than other tool makers
- Future implementation on C1 is depending on number of customer requests
- PhaseOne will consider
However this whole discussion in forum makes me concerned and I have two questions:
Regarding DNG support I do not ask for full and highest quality support in C1 (including all camera specific settings and lenses), but at least an acceptable rendering should be possible. C1 is the only Photo Software I know, which is not able to display DNG files from e.g. Pentax K-30 without strong color deviation. Why does only C1 has such problems? All other free, low and mid cost RAW editors are able to display K-30 DNGs without major problems. And these other tools are partly quite outdated or based on dcraw (which is not automatically updated in most tools).
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[quote="PhaseZero" wrote:
Is there any way for PhaseOne to publish a roadmap for camera support in future C1 updates? That would be a big help to convince existing and potential new customers. Currently you write a ticket and have to wait, wait, wait, ...
-Unfortunately this is not possible. As the market changes, the demand will change. What is in demand now may not be in demand when we have the possibility to provide resources for support. A roadmap would constantly change and only serve as a source of contention and conflict as priorities shift and resources fluctuate.[quote="PhaseZero" wrote:
Is there no way to support at least all DNG files? This would be a workaround until full support of specific RAW.
-Asking for all DNG files to be supported is very similar to asking for "All RAW files" to be supported. Each is different and each will require personal attention. Just because a file has a "DNG" tag, does not mean it is read as ever other DNG file. So, unfortunately this too is not possible.0 -
Thank you Drews, I still understand that P1 is doing much more than others to support new cameras much better than others. But why is C1 the only tool which cannot display some (e.g. Pentax K-30) original DNGs with correct colors? Other tools are certainly not at all updated for K-30 and display proper color. I have the impression, that it is just a very simple BIT or color profile information that makes other tools to load unknown camera DNGs quite acceptable.
May be I am wrong and there are new DNGs from other camera makers, which are rendered also to totally wrong colors with Lightroom, RAW-Therapy, SIlkyPix, Dcraw, ... and all others. Are there any unsupported DNGs which look terrible in other RAW editors??? If this is the case, then C1 would not look like being "alone". Sorry I have not yet a big collection of cameras with native DNG for testing.
Other question: Does this mean the the RAW2DNG conversion with AdobeDNGConverter makes no real sense from point of camera support? Is the only benefit with DNG then, that you can just avoid sidecar files if the camera is supported finally?
Thank you Drews for the relative open words in another posting about support of camera XYZ together with required amount of request tickets and duration of time for C1 implementation. This allows me to select another RAW-tool (perhaps open source) and wait relaxed for "my" C1 update.
Update: A lot of RAW-Editors just do not support some DNG files. No display in file list or no import or nothing or crash or ... (e.g. AfterShotsPro). But if they render something it looks more or less ok. I have not tested if some SW is just displaying the preview and ignores the DNG raw content. That would be indeed fatal. I am more and more dissapointed from DNG but not from C1. P1 is very honest with C1 and that is a big asset.0 -
To answer all of your questions in a general manner, if it were easy we would be happy to do it.
Ultimately, to get the best quality out of any camera individual support must be built and not applied as a general rule. The decision not to support some cameras and instead wait until we can do it correctly relates back to you the user. If we were to implement support in a poor way, we would get many criticisms regarding quality that needs to be improved. In the end, if we can't do it right we would rather wait until we can.0 -
Following all the requests from other users for support of new cameras and lenses in CaptureOne I am very concerned. I am mainly concerned about the current and future freedom to select the camera that I like and not to have to select the camera which is already supported by C1 or will perhaps in far future be supported. That is a severe limitation.
Apparently RAW to DNG conversion does not make sense at all, when the camera itself is not supported. I am dissapointed from DNG, but this was my misinterpretation and fault. With DNG-only camera I feel somehow trapped.
It is now 3 months, that my new camera is available for sale in Europe. The DNG format was supported from Lightroom v4.1 from the beginning. Since LR v4.2 there is complete support including DNGConverter v7.2, CameraCalibration files and complete lens corrections. I really would like to continue with C1, but it looks like it is a software for only professionals, which have the right camera model. That is a pitty for me, but certainly the right strategy for PhaseOne. I dislike to go back to Lightroom and fear that once I am used to LR, it might be difficult or impossible (?) to return to C1.
Regards from Joseph0 -
[quote="PhaseZero" wrote:
... I dislike to go back to Lightroom and fear that once I am used to LR, it might be difficult or impossible (?) to return to C1.
You never know. Could be easier than you think. 😉0
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