Cannot preview raw images in Phase One DB 3.6

Comments

4 comments

  • Paul Steunebrink
    CO 3.6 DB is rather outdated, to say the least. I would strongly advise to go to the latest (3.7.8) release first.
    And: which data back are you using?
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  • Jeremy10
    This is what i found out regarding our camera:
    AIC - modular-LS 9H20) & Super Angulon 2,8/50 mm metric

    I did download version 3.7.8. Tried to load the images.In the bottom left it briefly shows all the images total but only opens till 768.
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  • Paul Steunebrink
    I assume you tried to open the files after number 769 in a separate folder as well.

    Images seems to come from a Phase One H20 camera back. Best to open a support case (http://support.phaseone.com/) and upload both files (one that you can, one that you cannot open) to Phase One. Login with the same name as the forum.
    You can also contact the dealer of the camera back, whatever is easier.
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  • Ulf Liljegren
    This is a specific Rollei Metric arial photography solution.

    Please contact Rollei metric, they are your primary support.
    Secondary you can contact us at Phase One.
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