Bug catalog
Hello !
I have some problem with catalogs. I explain : I create an important catalog (2500 photos) on an external hard disk. I worked on it during three days without problem. Then I create an another catalog on the hard disk of my mac book pro. And when i would open the first catalog of the external hard disk, the Capture One said me that it doesn't find the path. I try to locate it manually and it doesn't work. It doesn't recognize it. Impossible. And after some tests, in the tree there is a file named 1 which appeared at the start of the path !!! And then after a new test, the catalog disappeared. Now i have no catalog, just see the number of photos charged with the date in recent importation, but when i clic on it, the capture one crash and i have a bug alert, i send the report to the staff, but what about my work... how can i repair the catalog and recover all my modifications photos ?
Thanks for your help !
I have some problem with catalogs. I explain : I create an important catalog (2500 photos) on an external hard disk. I worked on it during three days without problem. Then I create an another catalog on the hard disk of my mac book pro. And when i would open the first catalog of the external hard disk, the Capture One said me that it doesn't find the path. I try to locate it manually and it doesn't work. It doesn't recognize it. Impossible. And after some tests, in the tree there is a file named 1 which appeared at the start of the path !!! And then after a new test, the catalog disappeared. Now i have no catalog, just see the number of photos charged with the date in recent importation, but when i clic on it, the capture one crash and i have a bug alert, i send the report to the staff, but what about my work... how can i repair the catalog and recover all my modifications photos ?
Thanks for your help !
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I think you are better of by opening a support case. I have read you post a few times but could fully understand it.
Hopefully Phase One support staff can help you out.0
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