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  • mister z
    update:
    support says have "use embedded preview" OFF in all cases.
    does this comport with your experience?
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  • Raffi Hadidian
    "Use embedded preview OFF at all cases" ?
    So doing the opposite of the tutorial video is the temp fix? I think I'll give it a try.
    This may slow down building the preview, but better than not seeing it.

    My issue maybe unrelated to MisterZ's problem, as I have random icons displaying and some showing images, and some file types not displaying and some do, etc. I have mixed file types appear in a specific selected file type. It's hard to contact support when the problems are visual and hard to pin point the likely cause, specially when there are so many options to enable or disable something and user error is likley high, so I bring it here to the forums. My Update record has been spinning on #31 of 294 (a tif file) for over 10 min now 😭
    0

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