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Upgrading from 3.7.4 to 3.7.5

Eve Schaefer
I downloaded 3.7.5 and installed it as instructed, but when I opened it and checked the "About Capture One Pro" file splash screen, it still said 3.7.4. It's as though it never updated.

I am running Mac OS X 10.4.7 on a Dual 2.5 GHz PowerPC G5, with 4.5 GB RAM

Thanks in advance,
eveS
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Comments

7 comments

Date Votes
  • Olivier111
    I downloaded 3.7.5 and installed it as instructed and when I open it and check the "About Capture One Pro" file splash screen, it says 3.7.5 2948.

    I'm running Mac OS X 10.4.7 on a Intel Core Duo.

    Since there is no question mark in your post I assume that you only wanted to share this info with the rest of the community.

    Cheers
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  • Ralph Eisenberg
    Until I rebooted the update did not register as 3.7.5 in the show info command (which gave me version 3.7.4), although the About Capture One Pro splash screen did show 3.7.5. After a reboot, there are no further problems.
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  • Eve Schaefer
    I rebooted several times since the install but the "About Capture One Pro" splash screen still indicates 3.7.4. As I said, it's as though the new update never installed. It's still version 3.7.4.

    eveS
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  • Anonymous
    Dear Eve,
    You might be opening an old alias.
    Go to applications- find your Capture One folder- confirm 3.74 and/or 3.75- release notes are also included in the file for indication of what you installed.
    Kind regards,
    JRA- Phase One Support
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  • Eve Schaefer
    Cheers JRA, I checked as per your instructions and no, the release notes for 3.7.5 are not included. I have all the previous release notes from 3.7 - 3.7.4 but not 3.7.5 in the folder.

    eveS
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  • NN635901473719952704UL
    [quote="eveS" wrote:
    Cheers JRA, I checked as per your instructions and no, the release notes for 3.7.5 are not included. I have all the previous release notes from 3.7 - 3.7.4 but not 3.7.5 in the folder.

    eveS


    I'm running OSX 10.4.4 on a DP 2.7 G5 and had no problem. Did you try repairing permissions before and after (via the Apple Disk Utility). I didn't replace my 3.7.4 alias in the dock and it still opens v3.7.5. Maybe some type of corruption in the download or some virus protection running?
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  • Eve Schaefer
    Hi Mark, Thanks so much for the advice. I contacted support online and they advised me to re-install from scratch. I did, and it worked perfectly. I now have 3.7.5 installed.

    I did check (verify) disk permissions via Disk Utility and didn't see anything that should/would cause this problem. But again, thanks!

    eveS
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