CO 9 Global Catalogue import problems

Permanently deleted user

• January 08, 2016 10:47

Hello,

I have upgraded to CO9 and my global catalogue now seems to have issue. all my folders just have names like 0A0C, 0A3B etc. the folder names and images are no longer there.

Where am I able to upload a screen dump of what I see??

Regards
Colin.

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• 

  BobRockefeller

  • January 08, 2016 13:08

  If you open a support case at PO, you can upload images there.
  
  https://www.phaseone.com/en/SupportMain ... pport.aspx
  
  Or you can post to the Luminous Landscape forum:
  
  http://forum.luminous-landscape.com/ind ... board=47.0

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• 

  SFA

  • January 08, 2016 18:28

  [quote="NN634983496550865042UL" wrote:
  Hello,
  
  I have upgraded to CO9 and my global catalogue now seems to have issue. all my folders just have names like 0A0C, 0A3B etc. the folder names and images are no longer there.
  
  Where am I able to upload a screen dump of what I see??
  
  Regards
  Colin.

  
  
  
  The usual file share approach would be to upload it to a file sharing application - something like Dropbox for example, and then link to if from your post here in the forum.
  
  
  
  HTH.
  
  
  
  Grant

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