problem with a dark border line on the left side

rasputina

• July 12, 2007 13:01

Hi,

After one hour of search, I still can't find why I always have a dark line on one of my border (left side), with photos processed by C1.

Here an example, on the left a crop of photo processed by c1 and on the right processed by camera raw (no problem).

(this line only appear on the left of each photos)

http://img184.imageshack.us/img184/2976/untitled2im8.jpg

Thanks a lot,

Regards.

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  Anonymous

  • July 12, 2007 15:58

  Will assume you are using a Canon Mk III, if so, review the Known Issue List
  
  http://www.phaseone.com/Content/Support ... 20-%20Main
  
  Bug will be resolved in upcoming version release.
  
  Regards,
  K C

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  rasputina

  • July 12, 2007 16:32

  Excuse me, I forgot to specify that my camera is a Pentax k100d, not a MKIII, but perhaps there is the same problem ?
  
  Thanks Keith.

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  Anonymous

  • July 12, 2007 17:47

  rasputina,
  
  I searched the Support Cases and do not find one with this issue.
  I'm surprised because I know this to be a very popular camera.
  You may be the Bug Detective here.
  Please submit a Support Case with all details and attach a RAW - PEF file to the Case.
  
  Support Site: http://support.phaseone.com
  
  Thank You,
  K C

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  rasputina

  • July 12, 2007 19:47

  I sent a message about this problem to the support, with files.
  
  😊

  0

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