Color in c1 differs when using hdm vs dp 1.2

Chelaru Ionut

• August 01, 2019 18:30

Hello.

I have the following issue. When using display port 1.2 the colors from the C1 are red but on the export they are green.
On hdm the problem is not present, the images(in c1 and export) are the same.

Dp 1.2 is down and hdm is up:

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  Benjamin Liddle

  • August 02, 2019 20:40

  Looks like an OpenCL issue. Try disabling that in Preferences > General, Hardware Acceleration. Restart Capture One to commit the change.
  Then send us a case via the link in my signature, so we can work on resolving this rather than working around it.

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  Chelaru Ionut

  • August 04, 2019 08:51

  [quote="ben_US" wrote:
  Looks like an OpenCL issue. Try disabling that in Preferences > General, Hardware Acceleration. Restart Capture One to commit the change.
  Then send us a case via the link in my signature, so we can work on resolving this rather than working around it.

  
  
  Hello,
  
  I did turned off the hw acceleration for Display and Processing then restart c1, but the result is the same. I made a case : 337652

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