Not again!!! Previews are black

alessandro ceccnoi

• March 16, 2013 19:59

One more time!!!! I just imported 10 pictures I saw them on the card, I saw them when they were being imported and then when it was finished building previews they all turned black, and I can't see the image. I know the files are there, I just cant seen them. I posted a few weeks ago with a similar problem with my retina 15 and was told to turn Cl off. Now I am on Imac 2.7ghz I5 and Cl is off!!
what gives? seriously I am getting annoyed.

any help would be more than appreciated

thank you

Alessandro

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  Steven48

  • March 16, 2013 20:59

  First thing to do is file a support request since this is a member to member forum. Second thing to try is resetting your preferences and try and rebuild your previews. Third, and this is a shot in the dark, repair your permissions (Applications>Utilities>Disk Utilities).
  
  Check your preview size in preferences too. I know I remember reading on here that that should be set based on your monitor resolution.

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  Drew Altdo

  • March 18, 2013 11:13

  [quote="NNN634668359891497293" wrote:
  One more time!!!! I just imported 10 pictures I saw them on the card...

  
  
  Were you using the "Erase After Import" option? If so, there may have been an error reading the file completely before they were removed. This is fixed in an upcoming release and can be fixed with the current files by simply applying a White Balance value.

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  Clemens Schwaighofer

  • March 23, 2013 11:21

  While this seems to fix it, you also loose all settings you have done to that image.
  
  I have reported a bug into the support system for this, as it does happen with shots in folders and not from imported from any cards.

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