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P1.ModelCore.dll error capture one not work

NN635646098284956309UL
hi , capture one pro 9.1 NO START
this error P1.ModelCore.dll ,
i tested older version and the same problem, reinstalled capture one , reinstalled c++ all versions ,
and capture one does not work!!!!
computer with windows 7 sp1 premium
Thanks
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  • NNN634282675174429697
    This is exactly my problem. I really don't know what happened. It just started to NOT work.

    I've tried uninstalling and installing capture one 9.1.2 completely. Deleting all the folders. Restarted. Installing C++, Repairing C++. Everything. I don't want to format my computer right now.

    I have started a support case.

    Windows 10 x64 with the latest updates.
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