Strange Behavior with Browser Thumbnail Context Menu
Hi,
I'm seeing some strange behavior with the Delete command in C1's browser's thumbnail context menu. I've already filed a support case with C1, and they were unable to reproduce the problem. I'd like to describe it here to see if it occurs for anyone else.
Here's my setup: Capture One 12 on Windows 8.1, taskbar displayed, screen resolution of 1920 x 1080, C1 main window maximized, C1 browser at right in filmstrip mode.
If I right-click a browser thumbnail close to the bottom of the screen (one of the last two), the context menu displays. The menu is shifted upward so it doesn't overlap the Windows taskbar. The Delete command at the bottom of the menu displays just above the taskbar.
Sometimes clicking the Delete command works, and sometimes the click is seemingly ignored. (The Ctrl+Del keyboard shortcut always works.) If I right-click a thumbnail near the top of the screen, the context menu is well above the taskbar, and the Delete command always works.
Even stranger, if I right-click one of the bottom thumbnails and move the mouse pointer to the bottom edge of (or just below) the Delete command's label, the command's tooltip flashes continually. When things are in that state, clicking the command works some of the time.
This screenshot summarizes the above:
This is more of a minor annoyance than a real problem, and I'm mainly curious if it's specific to my system. If you see it, can you let me know? I'll pass any relevant information on to the support team.
Thanks.
Ron Stewart
I'm seeing some strange behavior with the Delete command in C1's browser's thumbnail context menu. I've already filed a support case with C1, and they were unable to reproduce the problem. I'd like to describe it here to see if it occurs for anyone else.
Here's my setup: Capture One 12 on Windows 8.1, taskbar displayed, screen resolution of 1920 x 1080, C1 main window maximized, C1 browser at right in filmstrip mode.
If I right-click a browser thumbnail close to the bottom of the screen (one of the last two), the context menu displays. The menu is shifted upward so it doesn't overlap the Windows taskbar. The Delete command at the bottom of the menu displays just above the taskbar.
Sometimes clicking the Delete command works, and sometimes the click is seemingly ignored. (The Ctrl+Del keyboard shortcut always works.) If I right-click a thumbnail near the top of the screen, the context menu is well above the taskbar, and the Delete command always works.
Even stranger, if I right-click one of the bottom thumbnails and move the mouse pointer to the bottom edge of (or just below) the Delete command's label, the command's tooltip flashes continually. When things are in that state, clicking the command works some of the time.
This screenshot summarizes the above:
This is more of a minor annoyance than a real problem, and I'm mainly curious if it's specific to my system. If you see it, can you let me know? I'll pass any relevant information on to the support team.
Thanks.
Ron Stewart
0
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Ron,
I run Win 7 rather than 8 but a quick read of what you described had me wondering if this is something to with settings for the WIndows task bar possibly combined with some scaling activity for the overall screen? (Scaling both in Windows and C1)
Win 7 allows the task bar to be 1 row or 2 rows in height. I wonder does Win 8 (which I have never used) offer something more than that to provide greater flexibility?
Grant0 -
Thanks for the reply, Grant.
I thought the problem was related to the taskbar too, but I thought of a new test. I moved the taskbar to the top of the screen, and I still see the problem. I'm fairly certain that it has something to do with the Delete command being close to the bottom of the screen (whether the taskbar is there or not).
It's probably more likely a Windows bug than a Capture One bug. Maybe it's related to C1's use of tooltips on context menu items. I tried to see if I could find another application on my PC that uses tooltips on menu item labels like that, and I can't.
Ron0 -
Hi Ron,
Interesting.
Does anything change if you set the Browser below rather than to the right?
Also does the width of the browser window or size of the thumbnails have an effect?
The only times I can recall a sort of dithering/jumping effect have been a few strange things related to Windows drivers or other driver updates or, rarely, some connected UI device - dodgy mouse, marginal tablet pen or some very rare random trackpad effects - usually conflicts of some sort.
However with the location of the problem being so specific is a little unusual.
Hopefully someone in the Support Team will come up with some suggestions that help to identify the solution.
Grant0 -
Hi Grant,
Moving the browser doesn't change anything (except make it so the Delete command is always right above the taskbar). Changing the browser width or thumbnail size doesn't change anything either.
As you said, it's interesting. I probably should see if an updated video driver is available, but I'm not having any other weird system problems, so I'll probably just let sleeping dogs lie and just use the keyboard shortcut for that one command. I was mainly interested in hearing if anyone else is seeing the problem so I could pass it on to the support team.
Ron0 -
Hi Ron
I run Windows 10 and I have exactly the same problem.
Wim0 -
Hi Wim,
Thanks for taking the time to try it out. I guess it's good to know I'm not alone...
Ron0
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