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Images locked & will not release

Comments

10 comments

  • Jerry C
    Is your image greater than 500 pixels wide? The image must be at least 500 pixels wide in order to be edited. This includes adding metadata.
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  • PhotosATL
    Oh yes, these are hi resolution negative scan .tif/tiff files. At a minimum they are 3000px wide. My Nikon RAW files are 6000px on the long edge.

    Also, I confirmed in the Apple community that the files are completely unlocked and have the correct permissions.

    Thank you!
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  • Jerry C
    In that case, this sounds like something best addressed by Capture One support.
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  • Eric Valk
    [quote="lisaroseATL" wrote:
    Oh yes, these are hi resolution negative scan .tif/tiff files. At a minimum they are 3000px wide. My Nikon RAW files are 6000px on the long edge.

    Also, I confirmed in the Apple community that the files are completely unlocked and have the correct permissions.

    Thank you!

    I think that Capture is not ttelling you that they are locked, it is telling you they cannot be editted.

    TIFF files can contain an enormous variety of formats, and CaptureOne is picky about which formats it will edit and which it will not.

    I would suggest opening a support ticket, attach a couple of the TIFFs and a couple of uneditable JPEGs, and ask if these files should be editable, and if not, why not.

    In addition, you might have a close look at what is in these files and how they are configured, may come in useful as you discuss things with PhaseOne support. Or help you to determine in more detail what it is about these files, and other files that cause problems.

    I reccemend you install exiftool. It's an easy install, and easy to use, and can provide some very detailed insights. It is a Unix tool, but it is very easy to use even if you don't speak Unix : Open OSX Terminal, and type "exiftool " (include the blank) Then drag the image file you want examined from finder into the terminal window. Then click enter.

    This gives the most amazing readout of the file exif, characteristics and metadata. On some of my cameras I even get exotic things like accelerometer readings and sensor temperature.

    There's considerable information, if you want to focus on just some phrase, e.g. "fubar" then follow the file name with the string " | grep -i 'fubar' ", before clicking enter. This will keep only lines with 'fubar', the -i means that characters of any capitalisation will be found, e.g. Fubar, fUbar and fubar

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  • HansB
    Two ideas.

    1st:
    [quote="lisaroseATL" wrote:
    Oh yes, these are hi resolution negative scan .tif/tiff files. At a minimum they are 3000px wide. My Nikon RAW files are 6000px on the long edge.

    Are they grayscale? If yes, make sure they are still in RGB format. CO doesn't work on grayscale profiles.

    2nd:
    [quote="lisaroseATL" wrote:
    ...
    Hardware: Mac Pro 2013 w T-bolt external drive
    ...

    If they are RGB, copy them to your local drive. Can you edit them in CO from there?


    Regards,
    Hans
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  • PhotosATL
    Thanks everyone!

    First, and I bet this will solve it, they are greyscale images! I changed one to RGB, but even after regenerating previews, it still came up locked. So, I closed the catalog, quit and reopened it to see if the change would register and it did not. Looks like I will need to re-import them. But, given that greyscale is un-editable, I may just remove them all from the catalog. I like having them in grey scale, converting to RGB loses something.

    I don't know how I missed the grey scale thing. I didn't realize some were RGB and some weren't. I appreciate everyones input! Thank you and have a great day!

    😄
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  • Permanently deleted user
    Hi lisa rosa,

    Hi lisarose,

    I had the same issue at the beginning of my switch to Capture One. Some old B&W films that I scanned...... in gray scale of course !! And that I couldn't open in Capture One.
    The only workaround is to edit them with Photoshop or Affinity Photo for instance, convert them into RGB, then save them with a different name somewhere and reimport them into C1. The final stage is to suppress the original B&W grayscale image and rename the new RGB one with the old name. The conversion to RGB doesn't change anything to my mind and eyes. But I agree that it needs some work, especially if you have thousands of them !!
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  • John Doe
    [quote="lisaroseATL" wrote:
    I like having them in grey scale, converting to RGB loses something.

    Like tenmangu81 said, I don't think it loses anything. I'd bet it's only in your head. 😊
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  • Benjamin Liddle
    It won't lose fidelity- you're going from a single channel of tonal (slash color) information to three.
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  • Mark Moore
    I hit this a while ago - it is a very odd (and annoying) limitation in CO that could easily be fixed...

    My solution was to write a script in Photoshop that converted the scans to RGB and then saved using zip compression. You do not loose any information doing this, and because the three layers are identical the compression ensures that the file will not be significantly larger on disk.
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