Cannot Process images
I have a problem today, I cannot process any images. This is a first, and I've tried everything, restarting, deleting prefs, deleting C1 Pro, reinstalling C1 Pro, repairing permissions.
The error it give is: \"Cannot write process images. The output folder does not exist. The batch queue has been stopped. Create a process folder for this session, then re-enable the batch queue.\"
Well, I've worked with this software for a long time, so I have a processed folder designated with the little process icon next to it. I've deleted it, and created another, and another, but something is wrong. I need to process images that a client shot yesterday with my P25, and I need to do them quickly, can anyone give me a headsup to this problem?
Von Thomas
DigitalTECH/NYC
The error it give is: \"Cannot write process images. The output folder does not exist. The batch queue has been stopped. Create a process folder for this session, then re-enable the batch queue.\"
Well, I've worked with this software for a long time, so I have a processed folder designated with the little process icon next to it. I've deleted it, and created another, and another, but something is wrong. I need to process images that a client shot yesterday with my P25, and I need to do them quickly, can anyone give me a headsup to this problem?
Von Thomas
DigitalTECH/NYC
0
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Von,
In addition to deleting the application preferences, have you also tried deleting the following files:
HomeDirectory:Library:Application Support:Phase One:Batch Queue: Batch Job List.xml
HomeDirectory:Library:Application Support:Phase One:Batch Jobs: Batch Job List.plist
Might also be worthwhile deleting the process destination underr the process tool and re-defining it.
Sorry can't be of more help,
Jason0 -
Jason,
That did it, thank you very much
Von0 -
Von,
Glad it worked, thanks for letting me know,
Best wishes
Jason0
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