IQ250 Metadata not visible in 7.2

Mark Connell

• February 21, 2014 21:05

Hi,

I recently used a PhaseOne IQ250 back for the first time so I have a bunch of IIQ RAW's to process along with D800E NEF's. I use PhotoMechanic to ingest add metadata (sidecar XMP's) and do my initial selects. I've imported the IIQ and NEF files to C17.2 but the Metadata panel for the IIQ's has none of the info I added in PM. The data for the NEF's is all there but not on the IIQ files. The data is in the XMP sidecars but C1 is not showing it.

EDIT: I imported the same images into Media Pro and it correctly displays the metadata.

Mark

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  Paul Steunebrink

  • February 22, 2014 06:52

  Have you set CO7 to load metadata from XMP files in preferences?

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  Mark Connell

  • February 22, 2014 07:06

  Paul,
  
  I believe so as the metadata on the NEF's is shown, just not on the IIQ's.
  
  Looking at the settings on the Image preferences sheet I have Auto Sync Sidecar XMP set to Load. I do not have either of the two "Prefer" check boxes selected.
  
  Mark

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  Paul Steunebrink

  • February 22, 2014 08:31

  Mark,
  
  Can you read back the IQ250 file's metadata in Photomechanic? I try to verify that the metadata is in the XMP file.
  
  I do have Photomechanic 5 running, but no IQ250 files yet to test.

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  Mark Connell

  • February 22, 2014 08:47

  Hi Paul,
  
  Yes, metadata is shown in PM5.
  
  I can email you an image if your willing to test.
  Mark

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  Paul Steunebrink

  • February 22, 2014 12:14

  [quote="msbc" wrote:
  Hi Paul,
  
  Yes, metadata is shown in PM5.
  
  I can email you an image if your willing to test.
  Mark

  
  Mark,
  You can use this address: captureone7 at gmail dot com

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  Mark Connell

  • February 26, 2014 04:06

  Paul,
  
  I sent a link to the files on Monday to your email.
  
  Mark

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  Paul Steunebrink

  • February 27, 2014 09:55

  Mark,
  
  I made an error in the mail address. I apologize for that. If you like, please send it again. I corrected the address in my post.

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  Mark Connell

  • February 28, 2014 07:02

  Paul,
  
  Details re-sent.
  
  Mark

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  Paul Steunebrink

  • February 28, 2014 15:59

  Hi Mark,
  
  Issue confirmed. I reported the issue to Phase One. It is probably isolated to IQ250 files only, as far I could see, not IQ180 or P45. Not tested on other IQ2 files yet.
  Issue is both on Mac and Windows versions of CO 7.2.

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  Mark Connell

  • March 01, 2014 04:56

  Hi Paul,
  
  Thanks for taking a look at this and reporting it.
  
  Mark

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  Mark Connell

  • April 03, 2014 05:51

  [quote="Paul_Steunebrink" wrote:
  Hi Mark,
  
  Issue confirmed. I reported the issue to Phase One. It is probably isolated to IQ250 files only, as far I could see, not IQ180 or P45. Not tested on other IQ2 files yet.
  Issue is both on Mac and Windows versions of CO 7.2.

  
  
  Hi Paul,
  
  I re-tested the same files with the new 7.2.1 - the problem has not been fixed. Has Phase One acknowledged the issue?
  
  Mark

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  Paul Steunebrink

  • April 03, 2014 14:55

  Hi Mark,
  
  I did explicitly received an acknowledgement on the issue back in February, which is not a standard procedure in our communications, by the way. I have been in contact with Phase One about the issue today and I'll hope there will be more to learn from the horse's mouth soon.

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