Image Pixelation after zooming in 200-300%
Hello All,
I have the updated version of C1 (problem existed before and after update).
I am working on an image and after zooming into the selected image up to 200-300% the image is no longer sharp or high res but pixelated and soft.
Also when I return to "fit" or less than 100% to see the entire image, what is now visible is only the previously zoomed section filling the space of the image. In other words that previously "zoomed in" section now acts as if it is the entire image.
I have tried different things. But have to quit C1 and reopen to get back to square one in terms of seeing entire selected image and continue working. I was using the new fangled clone tool (side note as of now not a fan of the change but egh).
What is the cause but more importantly what is the fix?
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Hi LaMar,
Maybe you could try to disable hardware acceleration (OpenCL).
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LaMar,
Could be something in the control files (plists?) has become out of kilter for some reason and is perpetuating a problem that should not be applied.
If disabling Hardware acceleration as an experiment does not resolve the problem I would suggest that you use the "Submit a request" option at the top of the page and create a personal support case with the Capture One Support Team.
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Hi,
While I am not sure what setting hardware acceleration falls under. I checked under system preferences and didn't find any such setting. I will submit a request.
Thanks for the suggestion though.
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Preferences tool in the Edit drop down menu.
The General Tab (Default on opening the tool).
Half way down the screen - Hardware Acceleration. Change it from Auto to None. in both fields. Then check if it makes any difference.
It may. It may not.
If it does make a difference there re other things to investigate.
Thiw comes up in the forum several times a week. Sometimes several times a day. There are also some FAQ articles that provide further information.
The Community search is very powerful for finding a lot of useful references to almost any subject that comes up including specific tool and feature Help pages and the User Guide. Highly recommended as a speedy resource.
In this case something like "Hardware Acceleration" and "OpenCL" would likely produce a good selection of useful information.
HTH.
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SFA,
I made the changes you suggested and will see if the problem persists. As of now it hasn't reoccured.
Didn't know this was a common issue. Will check the forum.
LA.
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Hi LaMar,
The GPU drivers/OpenCL technical area seems to be a bit of a "Wild West" area plenty of variables around between the hardware, its drivers, the manufacturer implementations and the application software developers trying to stay current with all of it.
To add to that Apple has their own unique development that they want to use in the future to replace OpenCL, or so it seems.
With a Windows based machine one has the option to seek out alternative GPU card drivers, if they exist, that might eliminate the problem. In some cases a downgrade will be better than the latest greatest driver program available.
As I understand things that option is not available to Mac users, the Mac Operating System and Apples control over their products preventing such activity. I can understand the idea behind that but personally I prefer having the option to to seek out possible solutions, should a problem arise, at my convenience rather than that of a supplier who may not be interested since they have a different agenda to pursue.
How long such freedom of choice options will continue to be available remains to be seen.
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