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License # is not working

Jaime Alexander QUINTERO buerger

Hiiiii, so i bougth capture one and i download the last version (20), my laptop is a macbook pro and it didt recognize the software, so i downlioad the previous one(12) and it works fine, i need to know how to license the version 12 and delete the version 20 cuz i couldnt install it rigth cuz the license # didnt work for the old version

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  • Permanently deleted user

    I'm not sure if I fully understood your problem. Thus, I'd like to ask some questions:

    • Which version of Capture One (v12, v20, restricted to a camera manufacturer [CO for xxx]) did you buy?
    • Did you try to delete the Capture One folders from Applications? (That should uninstall the program)
    • What do you mean with "my MBP didt recognize the software"? (CO v20 works on my MBP)
    • Which macOS-Version are you using?

     

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