Missing Photo's after upgrade

Comments

8 comments

  • BeO

    I run the Windows version so let me ask a question: with recent accessed folders you mean the recent import collections? I would accept that they are no longer there or don't show all images, as long as all images are shown in all other collections. If you re-import them you start messing up your catalog.

    What you can try is to verify the catalog, under main menu / file.

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  • Andy Goldman

    Thanks, I tried what you suggested but still the same results. I think I corrupted the database. So if I want to look at specific shoots I did, the only solution I can find to view the images is to reimport the folders? Since I can't see most of my images I guess I don't have to worry about corrupting the database at this point. Thanks for your suggestion.

     

    Andy

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  • BeO

    So, verify catalog was successful?

    I don't have enough information about your actual situation, but don't re-import the images into the catalog (yet).

    My experience is that some images are still know to the catalog (referenced in the catalog) but not shown in the application. Re-importing almost always gets you into more trouble some time later. Of course this assumes you haven't deleted them (unknowingly) from the catalog.

    You can re-import them if you rename the files first, so then they shouldn't collide with the invisible in-catalog images.

    Do you have the raw files kept in "source location" or imported "inside the catalog"?

    Do you see the images in the Browser (e.g. in collection "All images") as thumbnails, or "empty" thumbnails? Do they show the offline icon or any other bottom right?

     

    However, if they are completely missing in the browser (so, invisible to you) but are still referenced in the catalog, then

    In the lib tool, section "Folders", do you see the folder the files actually reside in? If not, try adding the folder, starting with the topmost parent folder the lib tool shows you. They might then show up, if you are lucky.

     

    Please note you can try "Synchronize..." then, BUT this actually is the same as importing them again. I would avoid that (as said before) unless you rename them.

    Your adjustments will be lost probably anyway.

    regards

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  • Andy Goldman

    Thanks for all the suggestions This is what I see when I open CaptureOne When I goto All Images it appears they are loading but it will take some time. So I'm not sure what to do from here but it looks like all the images are there if it recognizes there are 32000 images in the library. Thanks Andy

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  • BeO

    You are not overly precise in describing the issue, so I guess you are missing images from Touro S? You are expecting and missing them where exactly, in the brower in All images? Do you see the thumbnails in the browser or not? Do they have a special icon?

    Shooting in the dark I suggest you reconnect the drive and leftclick it in the library tool, say "Locate".

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  • Andy Goldman

    HI:

     

    In the recent Imports section, I previously saw all my recent imports. For example, I saw All the 2019 imports and 2020 Imports from April, May, and June of this year. The Touro drive is not the issue. It was previously connected but anything that was on there has been backed up to other drives. 

    So the issue is I cannot see the recent imports for all of 2019 and the first part of 2020. These are missing

    When I do not go to a specific folder and select All Images, I can see images in the Browser however, I believe they do not contain the images from 2019 and the images from April and May in 2020I tried the following suggestion and it did not work

    If your catalog database was corrupted, please, try to verify and recover your catalog following the instructions below:
    How to recover a corrupt catalog?

    Make sure to try all the steps described in the article, especially those that work with a backup:

    - Copy the cocatalogdb file to your boot drive
    - Backup with Test Integrity and Optimize
    - Upload a backup of the catalog – Restoring a Catalog from a backup
    - Import the corrupt catalog into a new catalog

    Remember that we recommend storing a catalog file internally and original images on an external drive to achieve the best software performance.

     

    My catalog is stored on the internal hard drive of my iMac. The only backup  cocatalog on my internal hard drive is from 2018. No backups appear from 2019 or 2020  on so there is no recent backup to restore from.

    So to summarize the problem is I cannot get to all the photos from 2019 and April and MAy of 2020

     

    All of these appeared in CapturOne 11 before I upgraded. After upgrading I can no longer see these folders.

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  • SFA

    Andy,

    Those are not necessarily folders. They are links to lists of files imported in a batch. The files themselves may or may not be inside the catalog and may or may not be all in the same folder.

    When upgrading a catalog such groups may be considered disposable since thier purpose is likely to have become obsolete. Indeed we have recently seen here a complaint from  another user that he feels the Recent Imports option is completely redundant anyway and would prefer that collections were not created in the first place since he can find no way to deleted them.

    If I stumble across that post again I will try to remember suggesting he goes for an upgrade and imports the offending catalog.

     

    ;)

     

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  • Andy Goldman

    Ok Thank you so much for your help

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