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Color Editor does not work on my Fujifilm RAW files

Csaba Mako

There is a bug, when I click on "Skin Tone" in Color Editor, it just hides and I can't even open it again. When I choose "Advanced", almost the same happens, just empty space opens with no sliders. After restarting the app, I can see all the sections again, but the same happens as soon as I click on any of the above. And only the "Basic" section works as it should. Could you please fix it or let me know if there's a workaround?

Thank you! :)

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Comments

5 comments

Date Votes
  • Permanently deleted user

    This is a user forum and the developers do not respond to requests or reports. If you are having a technical problem then you can report it here...https://support.captureone.com/hc/en-us/requests/new

    Perhaps a Fuji user can confirm this for you. It would help if we knew which operating system and version of CO you are using.

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  • SFA

    Is your Colour Editor in the fixed of scrollable section of you tool tab?

    If you open a floating version of the colour editor tool does that work as expected?

     

    I have assumed you are using V20 of Capture One.

    Are you using a Workspace from the previous versions?

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  • Denys Crespo

    Did you find the problem/solution? I’m having the exact same issues on my MacBook Pro. I’m a Nikon user.

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  • BeO
    Top Commenter

    Denys,

    Did you follow the hints from SFA?

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  • SFA

    In addition can we confirm that people are using the full system not the Express version.

     

    I have never used express so I have no idea if it prevent seeing options that are not available or shows them but prevent access.

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