Workspace saving (Capture One 20 + Mac OS Catalina)

Richard Downs

• August 28, 2020 08:50

Yesterday I upgraded my version of Capture One from 12 to 20 (13.1.2) on my MacBook running Catalina v10.15.6. The first thing I did was set up my preferred workspace arrangement and save it to a new workspace. As soon as I clicked Save, the workspace reverted to the default. This has continued despite repeated attempts. I have checked through accessibility rights to the app in my security settings and all seems to be ok, but I did notice that COP 12 had network drive accessibility whereas COP 20 does not have this listed as an option to be ticked. I had no problems creating workspaces in COP12 so could this be a reason?

0

• 

  Paul Steunebrink

  • August 28, 2020 19:55

  I suggest you give Capture One 20 network drive accessibility and try saving the workspace again.

  0
• 

  Richard Downs

  • August 28, 2020 20:27

  I was surprised it doesn't appear as an option, but it will be the next thing I look into, thanks.

  0
• 

  Richard Downs

  • August 29, 2020 21:08

  Following this up, it appears that you can't give access to an app that hasn't asked for it. If there isn't a box to tick, the app hasn't requested access to that particular feature. Capture One 20 requests permission to use Downloads, Documents and Desktop, nothing more. Can any other Mac users confirm this?

  0
• 

  Nikon Shooter

  • August 29, 2020 21:32

  — "Can any other Mac users confirm this?"
  
  I can't… it did not ask for anything except connecting
  to the internet for registration and updates which would
  happen automatically without my internet limiter app.

  0
• 

  Richard Downs

  • August 30, 2020 05:47

  Thanks for checking!

  0
• 

  Richard Downs

  • August 31, 2020 19:56

  For anyone reading this in the hope of finding their own solution, I am happy to report that the Capture One team were able to help me resolve my problem with a complete uninstall and reinstall of Capture One.

  0

Post is closed for comments.