Capture One 20 (latest) crashes immediately on new MacBook Pro (latest OS).

Dan Adams

• September 04, 2020 12:43

The program was working relatively fine just 6 hours ago, wake up, try to open C1 and it just shows the splash screen and crashes immediately. Can't even use the program now and have images to deliver this morning.

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  Dan Adams

  • September 04, 2020 12:49

  MacBook Pro - 2GHz Quad-Core Intel Core i5 - 16GB RAM - OS Catalina (10.15.6)
  C1 20 was up to date

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  RC Photo

  • September 04, 2020 19:02

  My way to tackle the problem:

  1. The first advice would be to restart the computer and see if it still happens.
  2. If yes, can you create a new user and try to work with the new account. (That might then also be a quick fix for being able to deliver your work...)
  3. If yes, something in your user settings got mixed (e.g. delete the preferences in the Library folder)

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