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Can't install Capture One 20 after installing Capture One Sony Express

Tom Husband

Do I need to uninstall Express for Sony before installing the trial version for the full Capture One 20? If I download the trial for the full version it opens as the express.

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Comments

4 comments

Date Votes
  • Okular

    I think your problem is with the license code, I suspect that the Pro version needs a new trial code. The software download will be the same for all versions, but the license code determines which one is activated.

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  • Tom Husband

    Yes, I had the new code but couldn't open Pro. Only Express would open. I went ahead and uninstalled Express, installed Pro and all is well.

    Thanks.

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  • SFA

    Tom,

    The software is the same. The License activation code controls what is made available.

    To change from one to another  - say from Express for Sony to something else - you firstly need to de-activate Express for Sony.

    When you next start Capture One it will ask for an activation key. Use the key for the newly required installation type and it should open with the appropriate set of functionality.

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  • Tom Husband

    OK thanks. I took the long way around by uninstalling and re-installing but I'm good now.

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