All pictures imported only in jpg instead of raw with Canon Eos 5 DS in C1-20!!!! Please fix this!!!
Hi there.
I truly hope that the CaptureOne-Programmers read this!!!
Although I have to admit that I already knew of this bug because I had to find out myself the hard way it happened to me once again: Canon Eos 5DS has two slots for memory, on the CF-card I always save the raw´s and on the SD-card I save jpegs for security. If you use his setting and you do not take out the SD-card before tethering ALL YOUR IMAGES WILL BE IMPORTED IN JPEG ONLY AND NOT IN RAW !!!!
There will be no warning or even a question popping up to ask you which of the 2 card slots you want to import or anything!
This sucks big time!
Although I was lucky to have chosen fine jpeg in full res (50 Megapixel) and not less of course I am now very limited compared to raw
You have to fix this even for the older versions immediately!
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Hi Max,
This is a user-to-user forum, and Capture One staff don't read it very often. I would suggest to submit a request using the link at the top right of this page.
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Max,
The recommendation when using Full Tethering would be to remove the cards from the camera and let Capture One control everything.
If you are using the "Hotfolder" approach for tethering C1 would only be looking at a folder on you computer that you have dedicated to be the one to be monitored - so it would get whatever you send to it.
I don't have a 5Ds so I have no immediate idea about how it can be set up but I'm struggling to see how your description fits the concept of Full Tethering in C1 so the "Hot Folder" possibility seems to be the most likely.
What more can you tell us?
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No hot folder, camera directly tethered and no data stored in the camera !!!
Sorry but if the camera delivers 2 different sets of data like Raw for cardslot 1 and jpeg for cardslot 2 there should be at least a warning popping up! I dont care how!
Having to take out the cards every time is also a bad idea as one often takes the tether off and does a few quick shots on the card which you then have to put in again and out again before tethering and so on....!? That can't be it! .I stick to it: there has to be a warning popping up at least when a Eos 5DS is conected!
One question i have for you: why do you comment at all when you do not even own a 5 DS and never ever had the problem yourself and in what way did your comment help me exactly? The comment before yours was actually helpfull as he was right: i will send this question to the support niw as it makes no sense here ....0 -
Oh, and one more thing: i actually posted this here to let everyone else know that this problem can and will occur if you tether a Eos 5 DS. At the end of the day getting raw's instead of jpeg is really really bad !
So please refrain from posting unhelpfull words as I do know how to avoid this situation but if you own and use more then one camera you can easily forget to take out the sd-card and be very surprised later and a warning popping up would be very helpfull indeed ...0 -
Just wondering:
- When you connect your camera to your Mac, does the Finder show both memory cards? If not which card slot is shown?
- Could it be that the problem is located in the Canon-FW? I.e., sending JPEGs (and not RAW-Files) when using your configuration.
Disclaimer: Personally, I do not use any Canon camera. My cameras support two memory slots, but I haven't tried such scenario (even if the camera(s) would support it) until now. Usually, I use a card reader to transfer images.
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Until very recently and especially with Canon cameras there was no full tether option that used the internal cards and the recommendation was, and still is as far as I know for most Canon DSLRs, to remove the cards before tethering so that the connected computer system does not attempt to read the camera as a storage device. C1 when tethered would not use the internal cards.
Some recent Fuji and Sony cameras (as I understand things) now have option settings to allow writing to the internal cards as well as the connected computer during tethered operations - providing the user has set the appropriate mode before connecting. Maybe the 5Ds supports that? I do not remember hearing any reports that it does but that is not to say that it does not support writing internally as well as to the tethered device.
Do the file names you obtain use the camera's internal naming and numbering or the File Naming settings for Capture One's tethering function?
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@Ralf: the finder does not show the 2 cards and C1 uses its iwn names and nit the Canon names. It may very well be a Canon problem but as it occurs only when you use it with C1 i still think that at least a short warning should be displayed to help the user to avoid this problem. Thats all i suggest.
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@SFA: sorry but my previous answer was partly for you too.
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I would hereby like to end this subject and write directly to support. Thanks to everyone.
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