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Problem with highlighst

Comments

7 comments

  • gb

    So of all your photos you only have this problem with this one single photo?

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  • Permanently deleted user

    Yes

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  • SFA

    Are you maybe working on a layer?

    If so, what sort of layer?

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  • Permanently deleted user

    I have few layers but it happens on backround

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  • Kevin Pinkerton

    When I used ON1 Photoraw, I ran into some issues with the highlighting not working. It was related to the calibration I did on my monitor and how black and how white the monitor decided to display the image. I am not saying that is what is happening here, but it could be. So my solution involved recalibrating my monitor under windows using a colorimeter and tweaking how the calibration software decided what was black.

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  • gb

    Would it be possible to provide a download link to that raw file so some of us here can try reproducing what's happening?
    Otherwise send it customer support with details of the problem.

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  • SFA

    Nenad,

    I cannot think of any time that I have seen anything like you have described.

    However there can be other strange things from time to time the may relate to some internal working file settings that produce strange results.

     

    I had one yesterday that meant when using the a rating or colour setting to move to the next image it always skipped one image. Suddenly started right as the end of editing a session.

    I suspect that the system (Windows) had a problem with lack of free memory across several applications that were running and maybe decided it was also uncomfortable with the available free disk space on the working drives. So something was getting written to the wrong places in various "working" files. I closed C1 but, as I half suspected it might, it left the process hanging in the background.

     

    After a few attempts at persuading it to complete whatever it was doing I forced a Windows shutdown with the intention of getting Windows to clean up some temporary work files, etc.

     

    Windows failed to boot on first reboot attempt and the problem analysis routine it offered did not fully complete. However on the next attempt everything came back (except the auto loading of the last used session) and works fine. No evidence of any work lost and my odd skipped image issue has gone away.

    The effect you are seeing has some potential to be caused by something similar. If you have not already tried re-booting you PC 2 or 3 times  - without loading any application after it has started - it may be worthwhile doing so.

    I suspect that Windows sometimes can end up with a sort of "cascade" of work files that should have been deleted but where one depended on the next before a safe deletion can be identified by the clean up process. Sometimes 2 or 3 consecutive reboots seems to have a magical effect on resolving strange problems. It's worth a try.

     

    Meanwhile checking the file on another system - yours or some other person's system - would be a quick sanity check.

     

    There is also the potential that some strange value has been recorded in error in the edit instructions during a "write" activity and cannot be overwritten for some reason. So although you know you have changed the value it does not get changed before the re-calculation/redisplay happens. You could check that theory by creating a NEW Variant of the image and editing that in the same way as the first example (NOT using copy and paste for now) to see if you see the same result.

     

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