Question marks on blank frames in browser

peter burge

• September 02, 2020 05:56

Hi team. In the past I have been able to fix this issue. However I'm now 75 and no longer up to speed! The bottom two folders are fine but those above just show question marks. See attached images. Help would be much appreciated.   Peter

 

 

 

 

 

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  Ian Wilson

  Moderator

  • September 02, 2020 07:56

  

  The first thing I'd check is whether the images are actually there in the folder where they are meant to be. If you look in Finder, are they there? I see that you are looking at a user collection, not at the actual physical folder. You could find out where Captuer One thinks the images should be physically located by right clicking one of them and choosing Show in Library, or Show in Finder.

  Ian

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  Nikon Shooter

  • September 02, 2020 10:54

  +1
  
  They were once there for sure as the question marks recognise
  the sidecar files but the images are no longer there.

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  peter burge

  • September 03, 2020 00:36

  Thanks for getting back to me on this Guys. I have discovered that I have several catalogues named "Splendid Film Images." (see attached image) The one I posted yesterday just has question marks. Today I discovered another catalog with the same name that has all the images (1239) but with question mark on each photo.

  

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