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Beta discussion is strictly prohibited.

Comments

10 comments

  • ---

    yes master !

    for a company which does not seem to care much about privacy concerns brought up by their user this is a rather aggressive tone, no ?  

    in a fair world someone who tests a software should get paid because it is a VALUABLE  service. but to  take advance of users and post something like this is unacceptable in my view !  

    -3
  • Jerry C

    Others note there is a beta tester forum, although I did not see a notice of this. How is it accessed?

    2
  • Jack

    I think we reserve the right to take individuals breaking a non-disclosure agreement very seriously. 

    We're not forcing people to sign-up and paying beta testers can actually be counter-productive. Every individual has voluntarily signed an NDA, which they should respect.

    If you wish to access the Beta forum, then please write to us in Support and we'll sort you out. :) 

    3
  • ---
    ....of course you have this right  but this does not make it fair and balanced as this is not a state secret you protect here. 
     
    you could also have contacted those individuals directly  but you decided to address this particular issue in pubic while  you did not see the need to address concerns about our right of privacy protection  when user found out your massiv spying on us.   don’t you think this is very telling ? 
    -6
  • Jack

    It might not be a state secret, but it's a Capture One secret - and that's all we're really concerned with here.

    I unfortunately don't have the time to go around contacting everyone who has broken the NDA.

    Furthermore, I'm not going to talk about your privacy concerns on a public forum. If you have any concerns about how we operate, you can always write to us in Support and I can forward your comments on to the relevant people, outside of a public forum.

    4
  • ---

    imho c1 should be called a spyware because we as user are not informed what actual data is collected and transferred to sever some also outside the EC.  so of course you don't want to talk about user privacy in public because user could learn that you are one of the last companies which do not offer an opt out from the massiv surveillance we have to agree  when using this software ! 

    -6
  • Permanently deleted user

    Maybe this perspective will be helpful...

    I've participated in a number of beta programs over the years, and the Capture One NDA reads pretty much like the rest. Until the product's released, they're providing undisclosed information and are rightfully asking testers not to share it. Testers should understand and honor this, as sharing can (for example) give competitors, bloggers, etc. information that may impact the manufacturer's competitive standing for example. Maybe more importantly, product capabilities may change during the beta period and imo it's just not right to publicly share information that may apply only to one user's environment or be accurate when the product's released, as it could mislead/confuse potential users. There are lots of reasons to honor "do not share" requirements.

    Some products (hardware and software) I've beta tested over the years even have litigation clauses in their beta agreements. Some even have stringent requirements about who can be a beta tester.

    The main difference I see between C1 and other software betas is that with the others, beta testers were given a copy of the software if they submitted bug reports (as opposed to just "checking it out"), whereas C1 offers no such reward—the rewards are simply getting [hopefully] better software and to get a sneak peek at what the upcoming version might look like.

    5
  • Keith Reeder

    ....of course you have this right  but this does not make it fair and balanced as this is not a state secret you protect here. 

    No, but it is a commercial secret that you agree to protect when you agree to the beta test terms and conditions.

    Don't like it? Go somewhere else.

     

    1
  • ---

    "whereas C1 offers no such reward—the rewards are simply getting [hopefully] better software and to get a sneak peek at what the upcoming version might look like." 

    yeah ...and after the closed beta we are all forced into a public beta which they falsely call "release version" till the next closed beta starts. from my experience in the last year it was a waste of time to report bugs because non was addressed even month later.  c1 is a case study what happens when marketing is more important than innovation, support and vision,  the behemoth adobe looks fresh and and cool compared to this...

    0
  • Jack

    - Nobody forces you into anything

    - Expecting bugs to be fixed within a month of them being reported is entirely unrealistic

    - Being 'fresh and cool' sounds a lot like what happens when marketing is more important than innovation

     

    I'm closing this thread for comments. There's no further discussion required.

    0

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