C1 20 Crash every time I open it since Windows 20H2 update

Jean-Frédéric Chrétien

• October 30, 2020 16:34

C1 20 Crash every time I open it since Windows 20H2 update

 

In event viewer, I can see an event 1015 WinInit that fail.

I critical system process : C:\WINDOWS\system32\lsass.exe fail with status code c0000374 and it reboot the computer 60 sec later.

Anyone know how to solve this ?

1

• 

  Mark Witherington

  • November 01, 2020 17:59

  I am not sure Jean-F, I would suggest that you use the Submit a Request button at the top of the page, maybe Capture One can help you investigate this.

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  Permanently deleted user

  • November 07, 2020 14:48

  I don't know if you still have the problem, but this is not a problem of CO. Instead it is a Windows problem:

  https://answers.microsoft.com/en-us/windows/forum/all/a-critical-system-process-cwindowssystem32lsassexe/a2b8d71e-4cf8-4b96-93ea-5856333ae95b?page=2 

   

  confirmed by Microsoft:

  "Cause

  ---

  After upgrading to Windows 10, version 20H2, you might receive the error in LSASS.exe with the text "Your PC will automatically restart in one minute" when interacting with any dialog window that lists users, for example accessing the sign-in options settings app page or the users folder in the Local user and groups MMC snap-in. This issue only affects devices in which any of the local built-in accounts have been renamed, such as Administrator or Guest. You might also receive an error in the Application Event log with Event ID 1015 that LSASS.EXE failed with status code C0000374."

  https://support.microsoft.com/en-us/help/4592802/error-when-accessing-the-sign-in-options-or-users-mmc-snap-in 

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  Jean-Frédéric Chrétien

  • November 11, 2020 03:48

  Last Windows Update solved the issue.

  Thanks

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