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UPGRADE TO CAPTURE ONE PRO 21

Jan Vanmedegael

Dear,

I have recently purchased CAPTURE ONE PRO 2O for MAC.

When i open the application i receive a message to upgrade to 21 for the price of 169 EURO.

When i visit the website of CAPTURE ONE there is an offer of an FREE upgrade (See the screen shot below).

Is this offer is also possible for me.

 

Thank you.

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Comments

6 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    When did you buy version 20?

    Ian

    0
  • Jan Vanmedegael

    Hello, i purchased my license on 4 NOVEMBER 2020.

    0
  • Ian Wilson
    Moderator
    Top Commenter

    I don't know whether that is recent enough to qualify for a free upgrade. Why not ask Support?

    Ian

    0
  • Jan Vanmedegael

    I have send an mail to Support. No reaction.

    0
  • Ian Wilson
    Moderator
    Top Commenter

    Hopefully they'll respond soon!

    Ian

    0
  • Permanently deleted user

    I'm not sure sending an email is the right way to proceed. I'd rather submit a request (top right corner of this page).

    0

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