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Capture One Pro 20 (SONY) Crashes When Importing Sessions

Danny Burns
  • Edited

Fail after fail after fail. When attempting to import a session from an external SSD HD, C-One crashes, and just hangs. The one time it didn't the previews didn't load and a progress bar showing a time frame of 1 hour 30 minutes to create 90 image previews. This is by far, worse than Lightroom. If this is normal, it may be time to switch back. If not, what might be the problem?

PC Specs:
AMD 3950x, 64gb RAM, RTX 2070 Super, Windows 10 Pro, all HDs are either NVME or SSD HDs.

Image Specs:
Sony A7III RAW.

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Comments

5 comments

Date Votes
  • gb

    Are you opening a session which is on the external disk or are you importing images from the external disk into a session on an internal drive?

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  • Danny Burns

    First I tried just importing the session which is on the external SSD. When that failed, I tried just importing the images from the session folder on said drive. Both methods fail, repeatedly.

    On my Mac, this seems to work fine. I'm only experiencing this issue on my PC.

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  • gb

    Doesn't really solve the problem but you could just copy/paste the session folder from the external to the internal drive and open the session .cosessiondb from there.

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  • SFA

    Danny,

     

    Just for clarity ...

    When you write "session" are you referring to importing an existing Capture One "session" to another session or a catalog or are you referring to a "shoot" whereby the images are failing to import to either a C1 Session or catalog?

    Or something else entirely?

    Your description sounds like a data problem of some type or maybe a compatibility issue but without being certain to understand the process you are following offering any suggestions.

     

    If the external SSD does indeed have a C1 Session that you are importing are you perhaps moving it from Mac to Windows via the external drive? Or something else?

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  • Danny Burns
    • Edited

    SFA,

    The session is an actual Capture One session, from a shoot on my laptop, saved on an external SSD drive. I bring that session to my PC (desktop) and try to import the session into an established catalog. This is where the first failure happens. When trying to import the session, Capture One crashes.

    The second failure happens when I try to import the images from the session's capture folder into the catalog.

    I will add... this only happens on my PC version. The Mac does not have this issue.

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