Export photo withouth applied healig layer

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13 comments

  • Lee Laird

    I also just installed CO 21 a couple days ago, on my new Mac Mini M1. I worked on an image where I used the heal layer as well as a Clone layer, and so far, I've not been able to get any processed image out the reflects the corrections I made. 

    I had CO 20 for the last year, and never once had a similar issue, working on both a 2018 Mac Mini as well as a 2013 MacBook Pro. I hope someone can determine the problem and resolve it!

    Cheers!

    Lee Laird

     

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  • Simone Casagranda

    Exactly the same problem here with a Mac Air M1 + CO 21.

    Healing layers are not applied when exporting in any format.

     

    I've reported the issue but no one has answered yet, let's hope they solve this very soon because it's blocking prints and other work that around XMas is super important.

     

    Have you rolled back to CO 20 as a temporary fix? Also wonder if that works.

     

    Simone

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  • Lee Laird

    I have not yet rolled back, but I intend to shortly. I’ll add comment when I have news to report.

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  • Lee Laird

    I attempted to roll back, actually first time loading of CO 20 as this is a brand new Mac Mini, and it initially looked as if it was handling it, but it ultimately failed. It saw the catalog from CO 21 and planned to rename it, and generate a new catalog for CO 20. After I clicked to proceed, another screen advised it could not move the "previous session document" aside, and was exiting. So I suppose I'll search and see if other were successful going "back" to CO 20, and if so, how. I suppose I could delete the full install of CO 21, but was hoping I could make a quick run at it to get needed intel.

    Oh, and last thing, I also tested another image in CO 21 before this listed install, and I used a Clone Layer with no Healing Layer, and the processed image showed no evidence of the work I did with the Clone tool.

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  • Lee Laird

    Ok, so I "rolled back" of sorts. I went in and changed the name on the CO 21 catalog (added OLD to the front of their naming) and then was successful installing and using CO 20. I opened a similar image to what I worked on earlier, and again used the Healing Layer to make adjustments, and the final exported image was exactly as expected. Hope that helps answer questions whether CO 20 will work on the new OS and new machine architecture. FYI

    Lee

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  • Maarten

    Dear all,

    I had this problem too: failing to include the adjustment layers and healing brush. I'm using a Mac Mini M1 with CO21.

    My solution (for now) is disabling Hardware Acceleration when Processing and Displaying. At the Preferences > General, choose the option Never at both Processing and Display. Hope this will help for you too.

    Moreover, I hope this severe issue can get a priority ticket at CO. Keep up the great work!

    Cheers,

    Maarten
    www.maarten.photos
    instagram: @1maarten

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  • Simone Casagranda

    Hey Maarten,
    thanks for the quick-fix: it didn't work just disabling for Processing but I had to do it for both the available options.

    I already filed a ticket Yesterday, so let's hope someone can get to this.
    At least now, we can unblock ourselves.

    Cheers,
    Simone

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  • FirstName LastName

    I've this problem too! With Mac Pro 2020 With M1. Let's go PHASEONE, solve this problem!

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  • Steve Borcherding

    I have the same issue too. (MacBook Pro 13 M1)   I was exporting to Topaz Denoise and couldn't figure out why clone and heal layers weren't being applied to the export. Disabling hardware acceleration for both Display and Processing resolves the problem.  Thanks for figuring this out!!!  

    Fingers-crossed that this will be fixed soon (I'm making the big, hopefully permanent, leap from Lightroom to Capture One) but things like this are probably expected with the big change in underlying hardware.

    Thanks again, Steve

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  • Jose Palazuelos

    Im in the same boat still.  New MacBook Air M1, and Capture One 21, had issues with the Healing layer export.    Thanks for the Post.   I had to disable Hardware acceleration for both Display and Processing.   

    I also noticed that my maskin pen freezes when zooming into the picture and only may work when zoom back out, or changed the size of the pen.   So still buggy to work with M1 and Capture one.  

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  • FirstName LastName

    Thank you for this post and solution.

    Been figuring out this problem for hours. Had to change Hardware Acceleration for both Display and Processing from Auto to Never to work.

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  • Darryl Young

    Thanks for the tip about disabling hardware acceleration – that allowed me to process an image and have the output show all the healed areas. I really wish Capture One were more transparent with what's going on with the official M1 version. Last year, they said it'd be out in "early 2021" and now, in March, there's been no further news. I updated during one of their promos specifically because I wanted (eventual) support for my M1 Mac.

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  • CSP

    Last year, they said it'd be out in "early 2021" and now, in March, there's been no further news

    is anyone really surprised ? this is the company which releases new versions without support for the actuall os !  i would not bet that they get c1 running without problems and limitations on rosetta before autumn.  full native support will probably take much longer but I think this is not the big  problem.  

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