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Filter Labels are missing

Jason Phang

Hi, I'm using C1 21 build 14.01 on a Mac. Sometimes, the labels of the filter are either missing or go missing when I click on the labels. Here is a screenshot of the Filter. Two labels for keywords are missing but I can see the number of photos tagged with the keyword. 

The keywords are attached to the photos but the label for the keyword is blank. However, clicking on any of the other keywords brings back the labels. This is a screen show of the labels that reappear.

Capture One, are you aware of this bug?

 

cheers

Jason

 

1

Comments

4 comments

Date Votes
  • Thomas Jones

    Same here with 14.0.1 and MacOS Catalina 10.15.7

    0
  • SFA

    Jason,

    This is primarily a User to User forum so there is probably not much likelihood that you will get a reply to your question.

    However if you use the "Submit a request" option you will be sure of a personal reply and that C1 will be aware of the problem.

    0
  • Ian Wilson
    Moderator
    Top Commenter

    This has happened to me on previous versions sometimes too. I have also seen it with the latest version, but when it strikes seems to be a bit random. I don't know why it is, but the problem has tended to go away for me in the past.

    You could report it in a support case, though.

    Ian

    0
  • Jason Phang

    Thanks everyone. I'll submite a request to C1.

    Happy New Year

    0

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