Unusable exports
Anyone else using C1 21 and having issues with garbled exported files?
Doesn't matter where I export them to, at least 50% of the time there's lines through them, or colour blocks, or some other thing making them unusable.
Did the folks at Capture One forget about that feature when designing the new versions?
To say this is frustrating is an understatement
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The standard advice for this kind of issue is to turn off hardware acceleration and try again. It is a quick and easy thing to check (won't take you more than 5 minutes) so worth doing if only to narrow down the cause of the problem. If turning it off makes no difference you can turn it on again. If it does solve the problem, you can try updating drivers for your graphics card.
Ian
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John T,
Export or Output Processing?
Have you tried deleting the Batch History before creating a new batch? Also, possibly, deleting any outstanding process queue?
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I'll let C1 support answer the query I've raised thanks.
So why post here in the first place? You started the part of the conversation you're involved in.
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I get this issue too. It's another bug related to heal layers. C1 support have confirmed this but won't say if they're going to fix it. As irritating as it is, the best "solution" I've found is to not use the heal layer functionality.
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Thanks and that makes sense as I've just exported an image with very little adjustment in C1-21 and it went through fine. I sincerely hope a signifiacnt patch is issued for C1-21 in the near future to get rid of these issues otherwise goodwill is likely to disappear quickly reading some of the other recent posts.
I get the feeling C1-21 was announced with much fanfare and then released to quickly considering the subsequent issues identified by users.
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