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License Key Run Around

Joe
  • Edited

Why, when I download a copy of the Express version of the software, does it not include the (free) license key as well? I cannot, for the life of me, find out how to get a license key for this version of the software. Maybe this is by design? 

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Comments

5 comments

Date Votes
  • Permanently deleted user
    Top Commenter

    Is there a Free version any more? You might want to look into that...

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  • Joe

    Well, according to their website there is:
    https://www.captureone.com/en/products-plans/capture-one-express/fujifilm

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  • SFA

    Joe,

    I just tried this.

    When I select the link to the Express versions and say I want to download the web site asks me to update my User Account details and tick a box and subsequently present me with a download option together with a screen that show my the License code to use and a button to copy it.

    https://www.captureone.com/en/account/download/capture-one-express-for-fujifilm 

    Plus a message with a link to use if having problems.

    What do you see?

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  • SFA

    @Keith R,

     

    The link to the Express version indicates Fuji and Sony.

    Nikon seems to have gone AWOL at the moment.

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  • Joe

    I do see the license key now on the download page, and this time I also got an email with the key in it (I didn't before). I'm not sure if I missed it the first time, or if I closed the tab too soon, or what. I wasn't having any luck finding the license key under my account, which was quite frustrating I'm not sure what was going on before, but at least I have a key now. Thanks for the responses.

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