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How to Cancel Capture One License

Thiago Teotonio

I'm having a problem to cancel one of my CO license. Does any one knows how to do it? 

 

 

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2 comments

Date Votes
  • Abbott Schindler

    If you mean "deactivate", go into the "Capture One", select "License" and Deactivate. Alternatively you could log into your Capture One profile and deactivate it from there, but then you need to be careful (I think) to deactivate the license assigned to that computer. Again, I'm not sure whether the online deactivation is picky about which license you deactivate, so you may have to try more than once.

    If you mean "cancel" as in "cancel my subscription", I can't help you.

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  • Thiago Teotonio

    The problem is that I've made a Annual Mountly paid subscription last year, but in dollar currency. But in my country, Brazil, has an REAL currency option. I've contact the people from CO but still had no answer. 

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