Bug reports? Renaming folder (build 14.0.1.7 eea3e53)

Kenneth Rivera

• January 13, 2021 01:06

With this latest build (build 14.0.1.7 eea3e53) I found a horrible bug that is affecting my productivity.

Issue:
Folder disappears temporarily from the library->folders.

Workaround:
If switch catalog or close+open C1 the folder shows again.

How to reproduce:
1. On the library tab, rename a folder.
2. Folder disappears.
I'm running the paid Fujifilm version, the folder contains RAF files only.

I'm happy to replicate capturing a video or share screen.

Thanks,
Kenneth

0

• 

  Permanently deleted user

  • January 13, 2021 02:31

  Best you report that to C1 Support. This is a user forum.

   

  0
• 

  Kenneth Rivera

  • January 13, 2021 03:15

  User Support from the app takes me here, and I can't seem to find where to submit a bug.
  
  Could you share the link?

  Thanks,
  Kenneth

  0
• 

  Permanently deleted user

  • January 13, 2021 03:27

  Hi Kenneth

  Try support.captureone.com - look for "submit a request" towards the top right hand corner.

  Others may have a more efficient link. :-)

   

  0
• 

  Ian Wilson

  Moderator

  • January 13, 2021 11:04

  

  The submit a request link appears at the top right of every page in the forum, including this page.

  Ian

  0
• 

  Permanently deleted user

  • January 14, 2021 18:43

  This bug as been there forever and they never did anything about it despite multiple reports :-(

  0

Post is closed for comments.