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Backup error

Maurizio Bonanni

Good evening, after updating to version 14.0.2.36 (Nikon version) I get this error message during backup: "The Maurice C1 backup process failed. An error occurred during the backup." What can it depend on. Thanks Maurizio Bonanni

 

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Comments

2 comments

Date Votes
  • SFA

    How are you backing up?

     

    What rules are used?

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  • Michael Schneider

    Hey Maurizio,

    I am suffering the same problem with the same version 14.0.2.36 apart from the fact, that my one is "pro" and not limited to a specific camera manufacturer. 

    Sometimes I got that error, sometimes I won´t. Have not found any pattern yet.

    You may try the following:

    Open C1
    File -> Verify your catalog or session

    Load the catalog which you already have opened yet (sounds stupid but just try)

    Now you get a message stating that the current catalog needs to be closed

    Agree on that. Now the request for backup is comming up (again). Don´t (!) backup here.

    After that you´ll see a dialog which displays the result of the check. C1 exits after that

    Now - Open C1 again with your catalog

    Try to immediate exit C1

    The dialog stating "you should backup" will come up

    Press backup

    In my case it worked! 

    Very strange behaviour. I am not sure, whether this workaround will always help. 
    Please leave a note, if it helps ;-) 
    Thanks, Michael

     

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