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My capture one version 9.3.0.69 keeps crashing when I click on any raw image?

Andrew Farrar

Comments

3 comments

Ian Wilson
Moderator

January 19, 2021 14:23
Installed on what platform?

Ian
0
Andrew Farrar

January 19, 2021 14:26
It was installed on macbook version around 2016. I have recently upgraded to Catalina 3 months ago. My version was working fine up until last week.
0
Ian Wilson
Moderator

January 19, 2021 14:35
In theory, version 9 is not supported beyond MacOSX Sierra. See the details here.

https://support.captureone.com/hc/en-us/articles/360002406498-Which-version-of-Capture-One-will-work-on-my-Apple-operating-system-

If you got away with it before then maybe some other app now interferes with it? Is Capture One 9 a 64-bit app? (I don't know, but Catalina doesn't support 32 bit apps.)

Ian
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