Capture One 21 Pro for Sony activation problem.

Der support team, my ID: 472965442. I have Capture One 20 Pro for Sony installed and licensed.
According to License validation massage for the license 4UY5-U5XE-E33M-****
This key is a Capture One Express (for Sony) (+999 free upgrades) key, it can activate the latest Capture One Pro software version.
I can not get licensed the Capture One 21 PRO for Sony.
Could you help me please.

Thank you in advance!