Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Capture One is too slow and shutting my new Imac down

FirstName LastName
Downloaded the software 15 days ago At first, it was fast and running perfectly For the last two days, capture one is driving me crazy. It is extremely slow and shutting my iMac down all of a sudden. I purchased my iMac 8 months ago; it is brand new. I don’t understand why Capture One is crushing down my computer. It is impossible to edit a single photo. Yesterday my computer crashed five times. I desperately need help!!
0

Comments

6 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    I think we need more details. Is this Capture One 21? Is it Big Sur? Have you tried deleting and reinstalling Capture One?

    Ian 

    0
  • FirstName LastName

    Hi Ian,

    Thank you for your reply
    I haven't tried deleting and reinstalling due to fear of losing my edits. Sorry I don't know what a Big Sur is. And yes this is Capture 21

    0
  • Ian Wilson
    Moderator
    Top Commenter

    Big Sur is the latest version of the Mac operating system, MacOS. If you click on the Apple menu top left on your screen then About this Mac, it will show you what version you have. I get this.

    On the other hand, my wife's (older) MacBook shows this.

    What does yours show? (I'm wondering if it is a version that is compatible with the newest release of Capture One.)

    Ian

    0
  • FirstName LastName

    Oh right
    I am a mac user for 15 years
    Just couldn't keep up the latest versions
    I have Catalina which is later than Sierra I believe
    I’ll look into Big Sur.. Meanwhile should I switch to Capture One 12 or lower instead?
    Thank you🌟 n Merry Xmas!!

    0
  • Ian Wilson
    Moderator
    Top Commenter

    Capture One 21 should work fine with Catalina. (I'm using it with Catalina on my iMac.)

    if it was OK at first, I wonder what has happened since. Could you maybe try creating a new session or a new catalog and see whether that is OK?

    Ian

    0
  • FirstName LastName

    I was having import problems ( desktop jpegs to Capture One) so I changed the settings of preview image size and couple of more things. Tho I changed back everything to default later on. My computer is also running slow, this could be the main issue. I am going to delete everything and start fresh again,

    Thank you

    0

Post is closed for comments.