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Price perpetual license

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62 comments

  • Emile Gregoire

    Either that or “we fanboys” avoid getting into a useless discussion with what’s not much more than a handful of people screaming constantly at the top of their voice about how everything is so godawful. There is just no sense in trying to have a decent conversation in this forum anymore.

    FWIW, C1 21 runs smoothly on my machine, at least as good as 20, but that’s not something I’m allowed to say, because that simple fact alone labels me as a cult member.

    Good luck with solving all of your problems. I don’t think angry shouting will get you anywhere in your quest, but hey, that’s just me.

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  • fabrizio cicconi

    You are not alone, For me C1 is the best Post production software never used. I only made a question about the prices. I don't know where do you live or where is your job location, but at Italy any coin is important. 

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  • Permanently deleted user

    Well, just remark that no one said C1 was a bad software.

    What we complain about is an increasing gap between the higher price to pay and the smaller delivered new functionalities.

    It is the value for money ratio that causes a problem. Linked to the fact that they have a "User(s suggestion" forum, that is totally disregarded when it comes to new features.

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  • ---

    oh please, you just proofed that you are allowed to say you like c1....

    but maybe some of the differences in perception are based on the number of images which are processed , the level of complexity of adjustments applied or simply the time the software is used. I have no doubt that for the vast majority of user it is a great software with minor problems but this itself says nothing.  for example i still use c1 for tethered shooting it works fine but when I go to process the +250 GB of images I have a very different experience.   

    and you are right when a company does not adress issues brought up by the user shouting is useless but this says more about the company than about the user....

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  • photo by FA

    Emile, nobody tells you who you are. Don’t be sensitive :)

    the problem in here is the pure fact that, for the price they are demanding/charging, we, users, expect a better software in terms of bugs and proper Mac support. That’s the very same reason why few people pay higher prices for Apple products, to get better quality and trouble free experience. CO charges Apple prices but delivers a knock off product experience, for many users.

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  • ---

    @ fabrizio cicconi 

    the economy outlook is bad in whole europe with the real problems coming this year because for companies which barely survived last year 2021 is even a bigger challenge and this will have an enormous negative effect on professional photographers ! a reasonable company not run by money sharks would behave very differently seeing the challenge for both sides !  

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  • Emile Gregoire

    @fabrizzio, my comment clearly wasn’t directed at you. I agree that the upgrade price has gone up too much in the past years - a trend started before the company being taken over by its current owners - and have stated so before, though maybe not in this thread. I doubt I will upgrade next year, especially since I’m not planning on upgrading my gear anytime soon. Lastly, I feel your anxiety regarding the economic fall-out and it’s consequences. Stay safe!

    @Claude, come on, that’s like the Donald saying he never said his inauguration was bigger than Obama’s. There are a few people here who are hell-bent on turning everything negative. I’m not saying that’s you, but surely you have to recognize what I’m saying. What’s more, it’s useless getting into an argument. I know that’s why I butt out most of the time. There are better things to do than getting into futile discussions.

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  • SFA

    @CSP

    Is that what you have done for your clients?

    Offered more and invoiced less?

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  • Permanently deleted user

    Emile,

    Well, just remark that no one said C1 was a bad software.

    What we complain about is an increasing gap between the higher price to pay and the smaller delivered new functionalities.

    Did i say something else than you ?

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  • Permanently deleted user

    @SFA

    Is that what you have done for your clients?
    Offered more and invoiced less?

    That is what many of the suppliers of my employer did.
    To be sure to retain at least a little bit of business. We didn't ask. They didn't announce it.

    It simply showed in their offers.

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  • James Grove

    Hi Everyone, I know we are all finding work/life a difficult balance at the moment, but can we please try and keep the conversations on C1,

    Thanks

    James

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  • ---

    @SFA 

    of course I have addressed the problems and did not raise prices because it is an investment for better times,  so now gfy ! 

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  • Permanently deleted user

    Emile,

    "Good luck with solving all of your problems. I don’t think angry shouting will get you anywhere in your quest, but hey, that’s just me."

    No angry shouting here. As a business, the important things to me are...

    1. Do they give me something that is useful, not gimmicky, that makes my working day easier. Is it unique or do competitors offer something similar. I like the way C1 manages colour but while Adobe is different, it isn't bad at all. I like layers, but I use PS for serious illustrations and editing if many layers are needed. I use LR mobile for editing down large volumes of images on the fly with my iPhone & iPad. I can do a lot of the mundane quickly with these apps when I'm not at my desk... very useful. Manual keyword order is the only USP fro C1 for me. Everything else is just a slightly different way of doing the same thing. Not enough reason.

    2. Cost. If they offer something significant that no one else offers but charge a bit more and I find it useful, then I have no issue. But, if they offer the same level of features & performance (or less) and are charging the same or more then I start to look what else is available. For me, C1 is charging way over the odds for what they offer. For people who use / need Adobe full Creative Suit (a lot of businesses) then to pay nearly half the cost off that again each year for one app that's features are no better than LR PS combination that they already have available to them. Cutting C1 out is an obvious way to save money. For pro photographers (and amateurs alike) who don't need the Adobe Full package, they can easily pay for the Photographers package that gives them LR & PS for £9.99 a month. Nearly half the cost of the annual C1 upgrade.

    3. On going support. I've bought software from many places and even after they've finished updating features, they've continued providing security and OS updates for a number of years. When C1 was providing useful updates the fact that they didn't do this wasn't a problem. Now however, their updates are more like an Apple 13.1 to 13.2 update. I really don't expect to be hit with a £200 charge for something like that....just so I can make sure it works with the latest OS.

    So, what does this mean. Well, like a lot of people I'll not email a complaint to them. No, I'll just leave. Which I have done. I now only use C1 20 pro for keywording and that will only last until I find an alternative method. As it stands, I can easily boot into different OS versions on my Mac so I could just create one for C1 as all my media is accessed by TB3 drives. 

    So no, there's no anger here. Maybe a little disappointment but, every cloud has a silver lining. I'm now enjoying a lot more mobile workflow, it's giving me a new way to store and share media between locations and as I already have these packages as part of the Creative Cloud suit, I make a saving of £200 a year and lose the feeling of being ripped off. Happy days.

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  • Permanently deleted user

    Thank you Duncan for taking the time to write a long and balanced post, summarizing well what most of us feel/live here.

    I couldn’t agree more with you

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  • James Grove

    Great post Duncan, you are definitely correct in the value for money the Adobe Photographers package gives C1 a real run for its money. As my C! subscription runs until Nov this year, I will see how it plays out and make a decision based on the renewal cost at the time.

    Its a real shame that we don't have any interaction in these forums from the C1 team, this is in stark contrast to a program like Photo Mechanic, that has a superb customer and customer support forum.

    Stay safe, keep taking pictures,

    Regards

    James

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  • Permanently deleted user

    Thanks Claude / James. I've used C1 for about 7-8 years now so the decision was not taken lightly. They offer great features and learning webinars. There's a lot to like about their app but, It's just they've lifted their pricing to a level where I'd have to be stupid to not look at the alternatives. Which I'm not and I found C1 to be lacking.

    The fact they're still using OpenCL instead of Metal is just another sign of their lack of ambition to provide meaning performance upgrades. The difference in speed performance between C1 and LR is significant. C1 loves a spinning beach ball. Even with 64gb Ram, latest chipset and fast eGPU with PCIe SSD drives. No, there became to many reasons to leave with very few to stay. Shame really.

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  • ---

    I too agree with Duncan -  things are out of balance - in my view the money point is most importained for young photographers starting their business in an already ( even before the pandemic ) difficult environment.  it is outrageous what they wrote to explain the price jump, not even the best in our filed could tell their clients that after reviewing their future plans they decided to raise prices by 30%....

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  • Emile Gregoire

    Hi Duncan, I totally get that, especially since I made the same move from Adobe to C1 many years ago for roughly the same reasons. At the time I was using C1 for personal projects and Lr for work. I got fed up with Adobe, mostly for their unwillingness to address acknowledged bugs which greatly hindered my workflow (though I probably was in the minority) and for seriously messing up a couple of updates that cost me several days trying to clean up the mess. Like you I simply left. I do think the complaints about the price versus the gains given are mostly valid, more so if you’re not an event photographer for whom the speed edit function is a boon.

    I was reacting to the assertion that “fanboys” and “cult members” seem to be on a vacation. I’m pretty sure the ones making assertions along those lines squarely put me in that group. I couldn’t care less, I just don’t feel to react to all the vitriol anymore. Nuance, like Elvis, seems to have left the building lately. In fact, @csp’s latest reaction was a perfect example of what I meant with his “gfy” to someone who has been tirelessly trying to help out others for years on end. So I thank you for your nuanced and clear reaction! I truly wish we could have more of those.

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  • ---

    photomechnic, affinity, dxo....  all offer great service,  in case of affinity also unbelievable value and all have in common that they are very open and accessible ! 

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  • Emile Gregoire

    @Duncan am I correct in thinking you are/were using catalogs?

    @James The Photo Mechanic crew is the best, especially Kirk. They’re a true example of building loyalty through excellent customer service.

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  • James Grove

    I can only hope that we see a move to a Universal App and Metal Support sooner rather than later. With a release due this month, they may surprise us all, I can only keep my fingers crossed. 

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  • Permanently deleted user

    Don't wanna be negative, but the communiqué stating

    we will be releasing a service update to Capture One 21 with support for Nikon Z6II and Z7II among other things before the end of January 2021

    doesn't gimme too many hopes.

    It will be just a couple of additional cams, and maybe some ProStandard profiles. Nothing major like a transition to metal, that would be a major (and charged) release. Perhaps for C22 ?

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  • James Grove

    Hi Claude,

    Wonder if we'll see a move to a Universal app with this release?

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  • Permanently deleted user

    Nothing is impossible, but I would be surprised.

    They clearly mention a "service" release, meaning for me a minor update.

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  • Emile Gregoire

    They did promise M1 support somewhere in Q1 if I remember correctly and that’s bound to come in the form of something like a service release too. Fingers crossed for the M1 owners that it’s in this release but I wouldn’t bet on it.

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  • Permanently deleted user

    @Emile

    "Duncan am I correct in thinking you are/were using catalogs?"

    I was using sessions with C1 but can easily use Catalogues as well. C1 catalogues were always slower compared to LR, even when I first migrated to them 7 years ago.

    Sessions were a good option back then due to the ease of moving them from computer to NAS. This was when cost per GB of hard drive space was a lot more than it is today. Now I have about 20tb attached to the Mac, more than enough for a catalogue spanning a number of years. LR works best in this situation.

    For me, I think I'll just keep a Big Sur boot drive on the laptop and desktop solutions. that way if I want to tether or keyword I can just use it for that purpose. I may find alternatives in the mean time which make that unnecessary though!

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  • Emile Gregoire

    I never had any luck with catalogs (beachball galore) so use sessions instead which actually makes perfect sense for what I shoot; just took a bit of a different mindset, coming from Lr. Sessions with not much more than 5000 images never give me any of the problems I see described here so often, hence my question. This is by no means a statement that C1 shouldn’t take better care of it’s catalog system - it should.

    Have you looked at PhotoMechanic (Plus) for your keywording needs? Fast, robust, affordable -especially compared to C1 if you only use that for keywording- and excellent support. I can find nothing bad to say about it. Their plus version with DAM is in its infancy though - I haven’t tried it yet.

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  • Permanently deleted user

    I have PhotoMechanic 5 and I've downloaded the Plus version to see how it compares. I have an extensive list of presets in C1 and like the drag and drop ordering so if PM doesn't fit, I'm ok with the a separate boot drive for Big Sur in the future.

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  • James Grove

    Hi Duncan,

    I use C1 and recently purchased PM Plus for its cataloging and keyword functions, the 2 do seem to go well together, although C1 won't embed IPTC data into RAW files, so I use PM for that before putting them into a referenced folder and then add them to the C1 catalogue.

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  • Emile Gregoire

    Duncan, if you mean drag and drop reordering of images, you can set the sort order in PM to 'arrangement' and shuffle all you like. In any case, getting all those presets from one to another is a hassle. Let us know how you fare.

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