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Powerpoint Presentation Mode Crashes due to C1 21 Pro

Thomas B

Hello,

I am a hobby photographer running C1 on my business machine (win 10 enterprise). I realized that since I installed C1, Powerpoint presentations crash in presentation mode. Presentation mode is coming up, however after about 30 sec, Powerpoint crashes completely. I run a setup with one notebook (Lenovo P50) and two external monitors attached. Uninstalling C1 resolves the issue. So far about the root cause... 
Anyone else with the same problem or maybe even a resolution?

Thanks a lot, Thomas

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2 comments

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  • Permanently deleted user
    • Edited

    Thomas, do you have  C1 and PP running at the same time? What version of PowerPoint are you using?

    My first impression is that something might be wrong with your PowerPoint installation. Could be a version conflict of a common component? I’m just guessing here. I run C1 on 2 Lenovo laptops and a Lenovo desktop and have never experienced this problem.

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  • Thomas B

    Hello Jesper,
    I run PowerPoint 365, latest fixpack. It's provided and managed by my employer.
    The problem happens every time: with c1 running and also when not running. I already uninstalled and reinstalled PowerPoint. No change. Uninstalling C1 solves the issue. Again: this is not crashing PowerPoint per se. Only in presentation mode, after sabot about a few slides in the presentation. I have this impression, the crash happens on slides that are graphics heavy... But that is a pretty vague observation.

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