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Problems with initial set up - 'Unable to connect to server' - 'incorrect password'

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Hi, I'm trying our Capture One Express for Fuji, 

 

I have created an account, I have a license key, I've downloaded and installed the software, but when I try to login I get an error saying 'Unable to connect to server' I've followed a few trouble shooters online, I have unistalled and reinstalled a few times, I have no firewall or connection problems and still no luck. Any idea what to do next? Windows user by the way. Thanks, 

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Comments

3 comments

Date Votes
  • Jakub Bohac

    I have the same problem and no solution on how to fix it.

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  • Alona Dziuba

    Me too.

    I have this problam. 

    And so sad because we payd it, and cann't use program.

    Admin, what we should do?

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  • Harrison Vogrin

    Did you ever find a solution?

     

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