sudden full session reset

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3 comments

  • SFA

    It's not something I have ever seen reported or discussed previously.

     

    Have you checked to see if the subfolders (and contents) still exist?

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  • Chava Oropesa

    All content still exists, but even the deleted photos appeared back on the capture folder and in the session sequence. I started again to do it over again and has not happened again but it was very strange.

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  • SFA

    Is it possible that you opened an older version of the Session file (I am assuming that you are using a Session and not a Catalog based on your original post). Do you have any automated backup policy applied?

    If you are actually using a Catalog do you have backup processes for the catalogs?

    Possible anomalies in those areas of operation should be checked first, I would suggest.

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