Love the features but very unstable

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Larry Lunsford

• January 20, 2021 15:39

I really would like to purchase this product but it keeps crashing on my MAC.  I have to start it or "force quit" it at least 3 times before it will load initially and stay loaded.  Not sure what the issue is but I'm very hesitant to spend a good sum of money for something that is questionable at best.

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  billtils

  • January 23, 2021 10:11

  What version of C1 and what version of MacOS are you using?   The two sometimes seem to go hand in hand.  If you are using 14.02.49 (the latest release) make sure you are on BigSur.

   

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  Ian Wilson

  • January 23, 2021 10:20

  It may be worth contacting support, using the Submit a request link at the top right of this page. I have the latest version of Capture One on both a MacBook Pro running Big Sur, and an iMac still running Catalina, and I have no problems like that. They may be able to help you track down what it is about your set-up that is causing the problem.

  Ian

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