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Healing layer missing in processed image

Thomas Kirby

When I create a healing layer, it works well and looks good in capture one. When I process the image, the healing layer has not been processed.

I'm using C1 14.0.2.49 and Big Sur 11.1 on an M1 Mac Mini.

Tom

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Comments

12 comments

Date Votes
  • Permanently deleted user

    I cannot duplicate this behavior here. I am using the same CO version and macOS version but on an Intel Mac Pro.

    I did a simple process with one image output to TIFF and healing brush corrections were obvious in the output file.

    Is it possible this is an M1 compatibility problem?

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  • Thomas Kirby

    Yup, I tried CO 20 and had the same results. I just did the work in photoshop, but it's faster in CO. I thought it might be helpful for the engineers to know if they don't already. It's pretty stable already. The thing I miss most is monitor calibration software.

    Tom

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  • SFA

    Thomas,

    To get what seem to be bug reports to the support team and be sure they will be useful I would advise using the "Submit a request" option.

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  • Thomas Kirby

    Thanks!

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  • Ivo Sedlacek

    Yes, it does not work on M1. No Healing layers are exported, see my post from few days ago: https://support.captureone.com/hc/en-us/community/posts/360014568718-C21-does-not-export-layers-?page=1#community_comment_360003746797

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  • Thomas Kirby

    Yeah, I guess we'll have to wait till it's supported. Bummer. I expect if it were easy, it would be done. 

    Tom

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  • Ivo Sedlacek

    Not necessarily ... Maybe it is easy but no hurry ? :)

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  • William Scullion

    still happening with the native M1 version, build 14.2.0.136

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  • Gerald Moulder

    Edited image with two clone layers.  First layer does not process correctly if using hardware acceleration on M1 MacBook Pro.  Turn off process hardware acceleration and image processes correctly. With process acceleration turned on, part of the mask for the first of two clone layers is removed.  Similar if you add a healing layer over a clone layer the process or export the image.

     

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  • klwr.de

    Confirmed. Exporting on M1 is broken and it is very embarrassing to send faulty images to a paying client - images that look perfectly fine in the export preview.

    Some layers get considered, others do not. I cannot tell a certain scheme but at this time I just have to assume that the image does not get rendered as displayed in the proof.

    C1 21 *and* 22 latest version on Macbook Air M1 with 16Gig Ram & EOS 5D Mark III (same problem with the EOS R5 by the way so I think it's not a camera issue).

    After some testing I found that the way to get around it is to disable hardware acceleration. This is where the software engineers need to dive into. Hardware acceleration (processing) set to ON = broken, OFF = ok.

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  • William Scullion

    i can confirm it is happening on monterey on my m1 pro with capture one 22. please look into this!

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  • James Sturcke

    Hi,

    This is same for me with images that have more than one healing layer. Almost sent flawed exported images to client.....

    For images that have all healing repair done on same layer it works ok. Also turning off Hardware Acceleration Processing, fixes it.

    I'm using C1 21 (Build 14.4.1), MacBook Pro M1 Max and Monterey 12.2.1

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