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The app is crashing on start

Alex Yakunin

It crashes before showing the window if anything from app data is there; if wiped, it crashes a bit later - in a few seconds after showing app window.

 

<?xml version="1.0" encoding="utf-8"?>
<crashreport version="1.4" localTime="2021-02-06 15:37:41.951" time="2021-02-06T15:37:41.9515013-08:00" id="{772f9a0c-23b1-44d8-bd5d-9ed613b974c6}" cookieId="n/a" reportType="ShowCrashReporter">
<application version="14.0.2.36" variant="ProS" uptime="-07:59:55.6524228" />
<user>
<name>Alex Yakunin</name>
<email>***@gmail.com</email>
<description />
</user>
<exception type="P1.C1.Program+ICCrashedException">
<message>IC Crash Callback</message>
<stacktrace>
at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
at System.Environment.get_StackTrace()
at P1.C1.InitializeEnvironment.PreLicenseCheckInitialization(IEnvironment argEnvironment)
at P1.C1.Program.PreLicenseApplicationLoading(SplashScreenWindow argSplash, SplashScreenViewModel argSplashScreenViewModel, ShowStartupWizardDialogHelper&amp; argStartupWizard)
at P1.C1.Program.RunStartUpProcedure(SplashScreenWindow argSplashScreen, SplashScreenViewModel argSplashViewModel)
at P1.C1.Program.InitializeLicensingAndRunMain()
at P1.C1.Program.Start()
at P1.C1.StartupClass.Main()</stacktrace>
</exception>
<logs>
<ImageCoreLog>2021-02-06 15:23:42.194&gt; Logging is now active.

 

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Comments

2 comments

Date Votes
  • Alex Yakunin

    Any chance I get a response here, assuming I can't use the app I paid for?

    0
  • Alex Yakunin

    Looks like I should ask for a refund?

    0

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