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C1 crashes after clicking on catalog on Windows 10 (update KB4601050)

Olga Sheshukova

Unfortunately no use of C1 is possible since it crashes every time I launch it. I already tried out to install an older version of C1, but same crash. Also deleted all old C1 catalogs on hard disk and same crash (showing window to send the crash report).

Also question: why after deleting the catalogs and temp files and re-installing C1 - it still shows the list of old/non-existing catalogs on start?

 

I activated my license which I already paid for, but I cannot even open an image in the program, please refund me or solve the problem (preferrably 2nd :).

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  • alexandre devaux

    Same, it crashes at launch. (I removed catalog and co to be clean)

    I updated Win10 recently

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