Canon 6D for version 21

Ryan Hawkland

• February 26, 2021 01:59
• Edited

I was recommended this program by a industry professional. I have a canon 6D and just purchased the 1 month subscription to the latest version (21).Said my camera would be compatible but not too sure seeing that  It wont even detect any of my files on my computer. I Only shoot CR2 raw files and nothing wont let me create a new session. I can select a folder then none of my images appear... Please tell me this is fixable or i need an older version? I really like to use this program.

Thanks, Roots

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  April

  • February 26, 2021 08:09
  • Edited

  Hi,

  The 6D is supported.

  https://support.captureone.com/hc/en-us/articles/360002718118-Camera-models-and-RAW-files-support-in-Capture-One-

  What if you hold down option/alt when you launch Capture One, will that let you create a new session?

  When you have created a session, you can either paste/move images in your capture folder, import them or simply navigate to your image folder through your library tab > system folders. 

  You did purchase the Capture One Pro subscription, right? You can always reach out to support and they can check your personal details. 

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  Ryan Hawkland

  • February 26, 2021 12:56

  thank you! i didnt know how to get in touch so id thought to submit a request. but everything just happened to work out for me

   

  i appreciate ya reaching out!

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