Ricoh GR III not recognized

Jonathan Mezrahi

• February 26, 2021 21:12

Hi installed the last version of capture one 20 and my DNGs are not retouchable, and the file is not recognized as a ricoh gr iii file. What can i do?

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  Permanently deleted user

  • February 27, 2021 10:36

  Hi Jonathan,

  It should be recognised:

  https://support.captureone.com/hc/en-us/articles/360002718118-Camera-models-and-RAW-files-support-in-Capture-One-#h_ad183ecf-437d-4cf3-bf66-dee977840cf5

  I would suggest, then, to contact the support (submit a request, top right corner of this page).

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  Permanently deleted user

  • February 27, 2021 15:39

  

  Are you sure you've installed on a licence that supports Ricoh DNG files? 

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