Strange warning message

Comments

7 comments

  • Ian Wilson

    What are the details of your computer (age, model, spec, etc)?

    Ian

     

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  • johny willemyns

    Model Name: iMac

      Model Identifier: iMac12,2

      Processor Name: Intel Core i7

      Processor Speed: 3,4 GHz

      Number of Processors: 1

      Total Number of Cores: 4

      L2 Cache (per Core): 256 KB

      L3 Cache: 8 MB

      Memory: 16 GB

      Boot ROM Version: 87.0.0.0.0

      SMC Version (system): 1.72f1

      Serial Number (system): DGKFR0APDHJW

      Hardware UUID: E29684CD-0B1C-5C53-B5B2-E5D9DFF71C49

     

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  • Ian Wilson

    So if I understand it right, that is a mid-2011 iMac? What version of MacOS? 

    I think I saw something online about Capture One not being able to support older Macs any more, but I am not sure of the details and don't know if that could be your issue.

    Ian

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  • SFA

    Qlic seems to be a Mac "Quicklook" document processor.

    You may need to resort to Mac information sources to discover what can make it fail.

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  • Michael Estigoy

    I'm getting this same error.  Started a couple of days ago, prior to updating to MacOSX 11.3 (beta).   It just keeps randomly appearing, even after restarting the machine. [MacBook Pro (15-inch, 2018),2.9 GHz 6-Core Intel Core i9,32 GB 2400 MHz DDR4,Radeon Pro Vega 20 4 GB]

    Process: QLICProcessor [1276]
    Path: /Applications/Capture One 21.app/Contents/Library/QuickLook/IIQ.qlgenerator/Contents/MacOS/QLICProcessor.app/Contents/MacOS/QLICProcessor
    Identifier: QLICProcessor
    Version: 14.1.0.220 (14.1.0.220)
    Code Type: X86-64 (Native)
    Parent Process: ExternalQuickLookSatellite-x86_64 [947]
    Responsible: quicklookd [946]
    User ID: 503

    Date/Time: 2021-03-25 13:46:17.235 -0700
    OS Version: macOS 11.3 (20E5217a)
    Report Version: 12
    Bridge OS Version: 5.3 (18P54555a)


    Time Awake Since Boot: 370 seconds

    System Integrity Protection: disabled

    Crashed Thread: 0 (114f60e00) Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSPathStore2 stringByAppendingString:]: nil argument'
    terminating with uncaught exception of type NSException
    abort() called

     

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  • johny willemyns

    Why is there no answer here that can help us solve the problem? It is a problem that is related to capture one!

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  • SFA

    Johny,

    Why is there no answer?

    Probably because the main use of this forum is as a User to User facility.

    If you want a response from the Capture One team a support request is necessary. See the link to "Submit a request" at the top of the page.

    Presumably the problem is not something that is appearing all the time on all Mac devices so it is likely that some sort of local machine problem investigation is required in order to provide the supporters with enough information to try to answer the question.

    They will ask for the log files so probably it will probably be best to load them up and send them as is requested during the Case creation process.

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